Email problem

[Jenny__]

This may not be a problem pertinent to Macs, so apologies if it's not, but if anyone can help it would be much appreciated. I have an email account provided by a company (ie it's not a free hotmail/yahoo type account), and I've noticed that my text often gets corrupted once sent, so that apostrophes and dashes become squiggles, etc, that really get in the way of reading it smoothly. Is there a way of getting around this?

Thanks

 

[Jenny__]

I forgot to say - I have two other email accounts, and this does not happen with them.

 

[macworks]

Jenny: What program are you using to send the mail? Are you using any special fonts?

 

[Jenny__]

Hi there

It looks like the default font is Verdana and it doesn't look like there are any other options. I'm not sure what the program is. The email is courtesy of the company avantguild.com and I can access it from any computer. Sorry I can't be more specific!

 

[MisterMe]

It sounds like you are sending or your recipients are receiving 7-bit ASCII code, which is restricted to 128 characters. Within standard 7-bit ASCII, there are not enough characters to include such typographic niceities as "n"-dashes and curly quotes. This is actually standard on the Internet. There are several encoding standards which are designed to work around this restriction. If any of your colleagues are receiving fully-formatted email OK, have them to share their encoding settings with you.