entourage and sbcglobal

cwdrum12

Registered
I am having problems receiving mail in my sbcglobal.net account using entourage. I am able to receive mail, but not send it. I am also running a smtp account that works perfectly fine. Its the sbcglobal.net accound that I am having problems with. Any ideas?
 
I think you'd probably do better posting this in another forum. This forum would be a good fit if you were running your own email server and couldn't send mail. :)

Could be that they have secured their SMTP servers. You might want to check with them to see what authentication method they require.
 
When you're sending through sbcglobal.net, are you using your sbcglobal.net email address, or are you using an email address from a different domain?

SBCGlobal blocks all outgoing smtp messages (on port 25, I believe) unless they're from the sbcglobal.net domain (and, sometimes, as may be in your case, they block those too). It's a way to reduce the amount of spam, and prevent people from using SBCGlobal DSL accounts from spamming people. A simple call to tech support requesting that this port 25 block be removed should fix it -- I had to do exactly that when I first got SBCglobal DSL.
 
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