Hi,
I have been having problems with my Entourage account. It was working fine this morning until I tried to send off an email and I received an error (I can't remember the exact code now) but basically it wouldn't let my email go out of the outbox.
I shut down and restarted, but then when I tried to open Entourage, the window would open, but a few seconds later I would get the spinning wheel, which just stays there and doesn't allow me to click anything. I've waited for ages but each time have to Force Quit. What's weird is that as new emails are coming through, I can see them, but can't read them.
I tried uninstalling and reinstalling Office 2004 many times, downloading all the updates etc but nothing works. I either get this spinning wheel or I get "this identity cannot be opened in this version of Entourage" or an error to that effect.
I have tried rebuilding the database, or even loading up old backed up versions with no luck.
Please, please help me, I desperately need the emails I have in that identity and cannot figure out a way to recover them
Thanks,
Emma
I have been having problems with my Entourage account. It was working fine this morning until I tried to send off an email and I received an error (I can't remember the exact code now) but basically it wouldn't let my email go out of the outbox.
I shut down and restarted, but then when I tried to open Entourage, the window would open, but a few seconds later I would get the spinning wheel, which just stays there and doesn't allow me to click anything. I've waited for ages but each time have to Force Quit. What's weird is that as new emails are coming through, I can see them, but can't read them.
I tried uninstalling and reinstalling Office 2004 many times, downloading all the updates etc but nothing works. I either get this spinning wheel or I get "this identity cannot be opened in this version of Entourage" or an error to that effect.
I have tried rebuilding the database, or even loading up old backed up versions with no luck.
Please, please help me, I desperately need the emails I have in that identity and cannot figure out a way to recover them
Thanks,
Emma