Entourage on mac

L

LaurenE

Registered
Hey,

A few years ago I installed entourage 10.0 on my mac, my mac is a 10.3.9.
I've never had any problems until now... At first I couldn't open a new message, now I can open a new one but I can't send it! When I click on the 'send now' button nothing happens and the mail stays open. I also can't reply to any recieved messages.
I have to admit that I'm not really a genius when it comes to computers so this might be a stupid question but is there anything I can do to fix this?
Thank you very much in advance!

Greets,
Lauren
 
First quit Entourage.

Then hold down the 'option' key while launching Entourage. You then should be presented with a box to rebuild your Microsoft database, do it.
 
Last edited:
LaurenE said:
Hey,

A few years ago I installed entourage 10.0 on my mac, my mac is a 10.3.9.
I've never had any problems until now... At first I couldn't open a new message, now I can open a new one but I can't send it! When I click on the 'send now' button nothing happens and the mail stays open. I also can't reply to any recieved messages.
I have to admit that I'm not really a genius when it comes to computers so this might be a stupid question but is there anything I can do to fix this?
Thank you very much in advance!

Greets,
Lauren
Click to expand...
Everything that you mentioned is related to your SMTP (out-going mail) server. Have you changed email providers? Are you trying to send email from a connection outside your email provider's domain?
 
Thanks for replying!

Actually, we did change our provider but that was almost 4 months ago... So i don't understand why the problem suddenly accurs now.
Holding the option key and opening entourage didn't have any effect. Maybe I schould try to call my provider,anyway thank you very much for helping me:)

Greets,
Lauren
 
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