Entourage questions that belong in this forum...really!

[Ripcord]

Does anyone know how to turn on message tracking in the latest version of Entourage?

Second, has anyone been able to get Calendar, Address Book, etc. working with Exchange? I can see the Calendar, etc. folders show up in my folder list, they're just not showing up in Entourage for some reason...

(While we're at it, does anyone know how to turn on message tracking in Mail.app? And does anyone know if the new iCal will support Exchange?)

Thanks,
Rip

 

[Ripcord]

I posted this in the OS X Software forum, and it got moved again, but again no "moved:" link. Sorry about the duplicate in this forum, but again any help would be appreciated...

 

[brianleahy]

Here, see if this helps:

(Link, full text below)
http://groups.google.com/groups?q=m...e&selm=B9C5A8D0.16138%barry@barryw.net&rnum=1


> Wondering if I'm just missing the option someplace. I have been using
> tracking options on my Office XP for email and would love to use read
> and delivery receipts in my Entourage. If anyone can help, it would
> be appreciated. Even if there is a third party solution, that would
> be helpful. Thanks!
>
> Brian
Please, please, everyone; try to remember to state what version of OS &
Office you are using. It makes it so much easier to give relevant advice
when we know your environment.

You can insert the 'return receipt' header into the account settings:

Open the account for editing (Tools>Accounts; then select the account &
click on Edit)

Under the 'Options' tab, second item down is 'Additional Headers'. In the
'Header' column enter "Disposition-Notification-To" (without the quotes);
and in the 'value' column enter your email address.

DNRs will now be sent out with every message from this account, but not all
mail clients & mail servers support these protocols, so results from the
world at large may be variable.

If you have only an occasional need to do this on a message by message
basis,
duplicate your account and add the header to the new account only. Make sure
that this account is NOT included in any mail checking schedules, but that
mail from this account IS sent with every send. Now, to include the
return-receipt, simply change the account of a message to this ŒRR¹ account
with the pop-up menu that appears next to the 'from' header in a draft
message window when you have more than one account defined.