Epson 4870 & Tiger

[ScottW]

[On May 1, 8:50pm David wrote:]
I just upgraded to 10.4 and now my Epson 4870 Photo will not work. I cannot get it to scan using the Epson Scan (it 'suddenly quits' all the time) or ImageCapture will 'see' it but not scan it.

I have d/l and installed the current updates for 10.3+

Any suggestions?

Dave

[On May 3, 11:16am Scott W. wrote:]
David,

We are sending most tiger issues to our forums as you'd be best suited to get feedback from the community at large on these type of Tiger issues during the first few weeks after release. I will post a copy of the thread link in the next reply.

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Scott - MacOSX.com Tech Support

 

[turkey101]

David,

I had the same issue, but I found a solution. Re-run the Epson Scan installer and select Uninstall first. Reboot, then re-install the software - it should be OK now. Embarassingly simple actually - I won't forget to uninstall before an install again in a hurry!!

Cheers

turkey101