EXC_BAD_ACCESS and KERN_PROTECTION_FAILURE problems

closer

Registered
I know this has come up in other threads, but nothing seems to be working...

Appleworks and First Class are both coming up with an "unexpectedly quit" message for a few of our users... for others they work just fine on the same machines...

I've tried stripping plists, appleworks prefs, recent items, pretty much everything from the users accounts but still no go!...

the log gives a Thread 0 Exception: EXC_BAD_ACCESS and Codes: KERN_PROTECTION_FAILURE report... and I know one "fix" suggests this may be a font problem, but if it is why is it only a font problem with selective users?... they have no additional fonts listed in their library?!

any assistance would be greatly appreciated... the problem now seems to be following one teacher in particular around to other computers...
 
Please post the crash log. Those are general memory access errors that could be caused by a lot of things. If it's only happening with one or 2 users then it's probably something to do with that user's account. You can create a new account for that user if you have to and transfer over the preference files and whatever else they need.
 
without posting the entire log, it appears to be Thread 0 that is crashing... lines 5 through 8 reference printer info...

line 5 ...e.print.framework.PrintCare 0x91739c1c CPLSetDefaultPrinterName + 0x44
line 6 through 8 all reference MCXPrintSetup

I understand that AW might look to the printer file first when opening?... we've had some mysterious printer lists crop up here... most due to multiple entries for en EpsonC80N that isn't even connected to the network! (sometimes upwards of 30 different listings for this printer)... could this abundance of printers in the users printer list be causing a problem?

One user has 4 different plists

com.apple.print.PrintCenter.plist
com.apple.print.custompresets.plist
com.apple.print.PrinterProxy.mcx_1.plist
com.apple.print.PrinterProxy.mcx_53.plist

whereas the other user that can't use AW has only the first listed plist... but does have (had) the extreme list of printers...

have trimmed the printer lists and also rid the other user of their .mcx plists... will see if this works first

thanks for your help, but let me know if you require the entire log
 
Could be corrupted printer preferences for sure. Corrupt preferences cause a lot of application crashes. You can attach the whole log if you put .jpg as the extension that wan you don't have to paste it into the post.

Thread 0 could be anything within the program so you can't really tell just from that.
 
Hi CC...
have tried deleting the printer prefs it doesn't change anything... also trimmed the printers to 2 available... no change... so have attached the 3 logs... 1 for user mw is the AppleWorks log, the other 2 are for user tg and are both the AppleWorks and FirstClass Client logs... thanks again for your help... I have also tried changing the tag to .jpg but when I try and upload it it says it is an invalid file type and won't allow the upload... so I apologize in advance for the length of the post... have cut and pasted the last log entry only from one users file only...

**********

Host Name: a22.local
Date/Time: 2006-02-16 13:38:25 -0500
OS Version: 10.3.5 (Build 7M34)
Report Version: 2

Command: AppleWorks 6
Path: /Applications/AppleWorks 6/AppleWorks 6.app/Contents/MacOS/AppleWorks 6
Version: 6.2.9 (6.2.9)
PID: 492
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 com.apple.CoreFoundation 0x9019b31c CFStringCompareWithOptions + 0x140
2 com.apple.CoreFoundation 0x901a8024 CFStringCompare + 0x54
3 ...e.print.framework.PrintCore 0x91747cd8 CPLPrinterNameInUse + 0x58
4 ...e.print.framework.PrintCore 0x9172789c CPLCopyDefaultPrinterName + 0x44
5 ...e.print.framework.PrintCore 0x9172bf70 _ZN15OpaquePMPrinterC4Ev + 0x48
6 ...e.print.framework.PrintCore 0x9172bf18 _ZN15OpaquePMPrinterC2Ev + 0x10
7 ...e.print.framework.PrintCore 0x9172bedc _ZN11CUPSPrinterC4Ev + 0x20
8 ...e.print.framework.PrintCore 0x9172beac _ZN11CUPSPrinterC1Ev + 0x10
9 ...e.print.framework.PrintCore 0x9172bd64 PJCGetCurrentPrinter + 0x68
10 ...e.print.framework.PrintCore 0x9172bc8c _ZN20OpaquePMPrintSession17SetCurrentPrinterEv + 0x74
11 ...e.print.framework.PrintCore 0x9172bb68 _ZN20OpaquePMPrintSessionC4EPS_ + 0xc4
12 ...e.print.framework.PrintCore 0x9172ba94 _ZN20OpaquePMPrintSessionC1EPS_ + 0x10
13 ...e.print.framework.PrintCore 0x9172b6f8 _Z16PJCCreateSessionPP20OpaquePMPrintSession + 0x44
14 ...e.print.framework.PrintCore 0x9172b620 PMCreateSession + 0x3c
15 AppleWorks 0x0119d688 0x1008000 + 0x195688
16 AppleWorks 0x012adca0 0x1008000 + 0x2a5ca0
17 AppleWorks 0x0139dea8 0x1008000 + 0x395ea8
18 AppleWorks 0x014cf1a8 0x1008000 + 0x4c71a8
19 AppleWorks 0x014bbc6c 0x1008000 + 0x4b3c6c
20 AppleWorks 0x014c4270 0x1008000 + 0x4bc270
21 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
22 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
23 AppleWorks 0x013a089c 0x1008000 + 0x39889c
24 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
25 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
26 AppleWorks 0x0124efc8 0x1008000 + 0x246fc8
27 AppleWorks 0x014c5588 0x1008000 + 0x4bd588
28 AppleWorks 0x014c53b8 0x1008000 + 0x4bd3b8
29 AppleWorks 0x012577d8 0x1008000 + 0x24f7d8
30 AppleWorks 0x0124f2e4 0x1008000 + 0x2472e4
31 AppleWorks 0x01259494 0x1008000 + 0x251494
32 AppleWorks 0x01258f5c 0x1008000 + 0x250f5c
33 AppleWorks 0x011f33a8 0x1008000 + 0x1eb3a8
34 AppleWorks 0x0101c588 0x1008000 + 0x14588
35 AppleWorks 0x0101c674 0x1008000 + 0x14674

Thread 1:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x9029345c SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288c84 YieldToThread + 0x104
4 ...ple.CoreServices.CarbonCore 0x90295fec SetThreadState + 0xc0
5 ...ple.CoreServices.CarbonCore 0x902d1698 SetThreadStateEndCritical + 0x90
6 AppleWorks 0x01504e10 0x1008000 + 0x4fce10
7 AppleWorks 0x01503284 0x1008000 + 0x4fb284
8 AppleWorks 0x01503180 0x1008000 + 0x4fb180
9 AppleWorks 0x015035a8 0x1008000 + 0x4fb5a8
10 AppleWorks 0x015053a4 0x1008000 + 0x4fd3a4
11 ...ple.CoreServices.CarbonCore 0x902dc1f4 InvokeThreadEntryUPP + 0x18
12 ...ple.CoreServices.CarbonCore 0x902a6fdc CooperativeThread + 0xdc
13 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x9029345c SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288c84 YieldToThread + 0x104
4 ...ple.CoreServices.CarbonCore 0x90295fec SetThreadState + 0xc0
5 ...ple.CoreServices.CarbonCore 0x902d1698 SetThreadStateEndCritical + 0x90
6 AppleWorks 0x015049d4 0x1008000 + 0x4fc9d4
7 AppleWorks 0x011efd60 0x1008000 + 0x1e7d60
8 AppleWorks 0x015053a4 0x1008000 + 0x4fd3a4
9 ...ple.CoreServices.CarbonCore 0x902dc1f4 InvokeThreadEntryUPP + 0x18
10 ...ple.CoreServices.CarbonCore 0x902a6fdc CooperativeThread + 0xdc
11 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x90018be8 semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e788 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x902aa7b4 TSWaitOnSemaphoreCommon + 0xb0
3 ...ple.CoreServices.CarbonCore 0x902be704 TimerThread + 0x3c
4 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 4:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x9029345c SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288c84 YieldToThread + 0x104
4 ...ple.CoreServices.CarbonCore 0x90295fec SetThreadState + 0xc0
5 ...ple.CoreServices.CarbonCore 0x902d1698 SetThreadStateEndCritical + 0x90
6 AppleWorks 0x015049d4 0x1008000 + 0x4fc9d4
7 AppleWorks 0x011ef240 0x1008000 + 0x1e7240
8 AppleWorks 0x015053a4 0x1008000 + 0x4fd3a4
9 ...ple.CoreServices.CarbonCore 0x902dc1f4 InvokeThreadEntryUPP + 0x18
10 ...ple.CoreServices.CarbonCore 0x902a6fdc CooperativeThread + 0xdc
11 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x00000000 srr1: 0x4000f030 vrsave: 0x00000000
cr: 0x24002222 xer: 0x20000004 lr: 0x90196884 ctr: 0x00000000
r0: 0x00000000 r1: 0xbfffded0 r2: 0xa01901ec r3: 0x9022dacc
r4: 0x003dfb50 r5: 0x00000000 r6: 0x00000005 r7: 0x00000001
r8: 0x00000002 r9: 0x0000001c r10: 0x00000005 r11: 0x00000000
r12: 0x00000000 r13: 0x00478540 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000001 r18: 0x00000000 r19: 0x00000001
r20: 0xbffffe18 r21: 0xffffffe1 r22: 0xffffffe2 r23: 0x000002f9
r24: 0x00000246 r25: 0xbfffe340 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xa01979cc r30: 0x003dfb50 r31: 0x90196808

Binary Images Description:
0x1000 - 0x9fff com.apple.appleworks 6.2.9 /Applications/AppleWorks 6/AppleWorks 6.app/Contents/MacOS/AppleWorks 6
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary: Apple;Carbon;Networking
0x30e0e0 - 0x30e192 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x30e380 - 0x30e435 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
0x30e7d0 - 0x30e873 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x30e8e0 - 0x30e957 CFMPriv_System PEF binary: CFMPriv_System
0x30ec00 - 0x30ecd0 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x30ed50 - 0x30ee23 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x30ef00 - 0x30efbb CFMPriv_Help PEF binary: CFMPriv_Help
0x30efc0 - 0x30f08a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x30f110 - 0x30f1e6 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x30f260 - 0x30f333 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x30f3c0 - 0x30f4a5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x30f520 - 0x30f5f6 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib
0x30f6d0 - 0x30f78e CFMPriv_Print PEF binary: CFMPriv_Print
0x30f7b0 - 0x30f87d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x30f900 - 0x30f9e2 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x30fa60 - 0x30fb33 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x30fbb0 - 0x30fc83 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x30fd60 - 0x30fe22 CFMPriv_AE PEF binary: CFMPriv_AE
0x30fe30 - 0x30fef5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x30ff70 - 0x310047 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x3100d0 - 0x3101b3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x310230 - 0x31030a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x310380 - 0x310460 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x3104f0 - 0x3105d6 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x3106b0 - 0x310787 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x310790 - 0x310852 CFMPriv_QD PEF binary: CFMPriv_QD
0x310950 - 0x310a39 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x1008000 - 0x15bb07c AppleWorks PEF binary: AppleWorks
0x835f0000 - 0x835f8fff libbsm.dylib /usr/lib/libbsm.dylib
0x8be30000 - 0x8be31fff DVComponentGlue /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x8be80000 - 0x8be87fff libLW8Utils.dylib /System/Library/Printers/Libraries/libLW8Utils.dylib
0x8bea0000 - 0x8bedffff libLW8Converter.dylib /System/Library/Printers/Libraries/libLW8Converter.dylib
0x8bf50000 - 0x8bf76fff libConverter.dylib /System/Library/Printers/Libraries/libConverter.dylib
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.5 (299.32) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905dffff com.apple.framework.IOKit 1.3.5 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x9069afff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907c7000 - 0x907d6fff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.3 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.2 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x90d20000 - 0x90d3bfff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x90d60000 - 0x90d60fff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x910b0000 - 0x91101fff com.apple.bom 1.2.5 (63.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x911d2000 - 0x9120afff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x912e0000 - 0x912fdfff com.apple.audio.SoundManager 3.8 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x91320000 - 0x91337fff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91360000 - 0x9141efff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x914a0000 - 0x914b3fff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91560000 - 0x91619fff com.apple.QD 3.4.65 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91720000 - 0x917b3fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917f6000 - 0x91806fff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x91820000 - 0x91830fff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x91850000 - 0x9186afff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x918d0000 - 0x918dcfff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x91900000 - 0x9190dfff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x91930000 - 0x9197efff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91acd000 - 0x91b04fff com.apple.CFNetwork 1.2.1 (7) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x91b20000 - 0x91b2bfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b50000 - 0x91b6afff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91bc0000 - 0x91bd3fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bf0000 - 0x91d85fff com.apple.QuickTime 6.5.1 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x920f0000 - 0x92116fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x92140000 - 0x92327fff com.apple.security 2.3 (176) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x935d0000 - 0x938a8fff com.apple.CoreGraphics 1.203.26 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9398f000 - 0x939dffff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x93a20000 - 0x93a34fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x93a50000 - 0x93a54fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9404e000 - 0x940dbfff com.apple.ink.framework 101.1.3 (55.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x940f0000 - 0x94108fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x94610000 - 0x9462afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94640000 - 0x94649fff libz.1.dylib /usr/lib/libz.1.dylib
0x946e0000 - 0x9473ffff com.apple.SearchKit 1.0.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x949ba000 - 0x949c5fff com.apple.securityhi 1.2 (90) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x95b50000 - 0x95c32fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x95ca0000 - 0x95d62fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x95dc0000 - 0x95deefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x97332000 - 0x9739bfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
 
I think that it's crashing when trying to get the name of your default printer. See CPLCopyDefaultPrinterName and CPLPrinterNameInUse.

Seems that it can't get the printer name and its a bug in the software that can't catch the error. I'd delete all your printers from the list and try opening AppleWorks and see if it works then. Then if it does, add one printer and test it again to see if it works or not.
 
oh well... that didn't work either... deleted all the printers and tried to reboot AW... AW actually always starts up... its when we try to open a new, or old document that it crashes... any suggestions?
 
we don't really use any shared docs... its when they try and open a new document in AW or, now, none of their old ones as well, that it crashes... although they do seem to be able open them on a few other computers... the computers in question are maninly our old imac 500mhz running 10.3.5... as are most of the other emacs and 600Mhz imacs around the school... there are 2 imacs in particular that seem to be posing this problem... would it somehow be computer related?... if so why do other users not have the same problems... permissions are identical for all!
 
in our case here... the teacher is having problems on one machine only on our network... she can open both AW and First Class on other macs throughout the school... so it seems to be a problem with this one mac only in this case... but only for users who do not have admin access... ie, I can open up a new AW document and and older one in AW on the same mac she is having probs on!

is my only recourse here to reformat the mac in question... or do you think a sys software update maybe fix the problem?
 
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