External Monitor Problems

[jdaly]

One of my companies employees has a powerbook which he has tried hooking up to an external monitor using the DVI cable. The monitor make and model is Acer AL2032WD he can hook it up and see the picture but there are black bands arount he top and sides of the image so its not filling up the whole screen. I am basically illiterate when it comes to Macs so I was wondering if anyone on here could give me some basic steps to try to get the image to become full size.

 

[ElDiabloConCaca]

Sounds like he just needs to adjust the picture via the horizontal/vertical controls on the monitor itself.

 

[Pengu]

it could also be in mirroring mode and if the PB is widescreen, the LCD will add bands to compensate.

 

[ex2bot]

Continuing from where Pengu left off . . .

Check System Preferences on the Powerbook. Look in (I think) Displays. Disable "mirroring". Set the appropriate resolution for the second display.

Doug