Fax No Longer Listed.

nealt

Registered
I reinstalled OS 10.9.5. I no longer get the option to FAX as PDF when doing Print. Anyone have any ideas?
 

Cheryl

Rosie Moderator
Staff member
Mod
Did you check for your printer driver updates?
Reinstalling the OS will not include the updates to your printer.
 

nealt

Registered
Did you check for your printer driver updates?
Reinstalling the OS will not include the updates to your printer.
Apple's Software Update did not indicate that there were any printer driver updates available, What driver should I look for on my Mac?
 

nealt

Registered
I guess you do not understand. I have an USB fax modem which has worked fine until now with 10.9.5. One goes to print then hits the PDF button. There should be a drop down menuitem FAX PDF. It is missing. It does not matter what printer is selected.
 

Cheryl

Rosie Moderator
Staff member
Mod
I guess you do not understand. I have an USB fax modem which has worked fine until now with 10.9.5. One goes to print then hits the PDF button. There should be a drop down menuitem FAX PDF. It is missing. It does not matter what printer is selected.
That is one detail that you did not include in your first post. Was there software that was included with your Fax modem? Are you able to ‘see’ it listed in the Printers & Scanners panel?
 

nealt

Registered
That is one detail that you did not include in your first post. Was there software that was included with your Fax modem? Are you able to ‘see’ it listed in the Printers & Scanners panel?
I figured it out with your help. All I needed to do was go to the Printers & Scanners panel, select the + for adding then the FAX tab. It shows the USB modem. I just select it and I got my FAX back.
 
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