Firefox won't run or load

J

jbonnell

Registered
Hello,

I uninstalled a program called "Bounceback" (a computer backup program that links to an external drive) by dragging its icon on the dock and in my applications folder into the trash, and then emptying the trash. Since then, my Firefox program won't load. Safari works fine. I reinstalled Firefox but it still wouldn't load, nor would it load directly off the install drive.

I notice that part of the Bounceback program, Bounceback Launcher, continues to try to load when I start up my system. My system is not connected to the external drive, and I have combed my applications folder to remove any remaining Bounceback software. I have also repaired my disk permissions, with no success.

I haven't made any other changes, so I'm assuming the Firefox problem is somehow linked to the Bounceback uninstallation.

Hoping you might have some suggestions.

Many thanks,
Jennifer Bonnell
 
Try removing any references to "Bounceback" from your Login Items, under "Accounts" in the System Preferences to resolve the auto-launch of Bounceback.

As for Firefox, try deleting the preference file (com.mozilla.firefox or similarly-named file in ~/Preferences).
 
You must log in or register to reply here.
Back
Top