Hi
Serenak was helping me with this query but the tickets seems to be frozen.
I've responded but I still keep receiving emails remnding me to respond.
Also I'm not sure Serenak has received notification that I responded yet either as he hasn't come back to me.
Not to worrry, but as a result I've opened this new ticket to direct him to the ticket which had the subect as above.
Many thanks and I look forward to hearing from Serenak again if he has time!
Regards
Tania
Serenak was helping me with this query but the tickets seems to be frozen.
I've responded but I still keep receiving emails remnding me to respond.
Also I'm not sure Serenak has received notification that I responded yet either as he hasn't come back to me.
Not to worrry, but as a result I've opened this new ticket to direct him to the ticket which had the subect as above.
Many thanks and I look forward to hearing from Serenak again if he has time!
Regards
Tania