Help!!

[Legless]

OK i have tried everything!

I have a mac with entourage installed, it recognises all of my emails and works fine when i am on another network. But at home it refuses most of the time to recognise one of my accounts. It won't connect to the server at nextelement.co.uk which is one of my own websites with my own dedicated server on it. I also have another site iksurfmag.com and it goes there fine, this is on the same server. Sometimes, for no apparent reason it works sometimes it doesn't.

the really odd thing is that using Fetch to get into the FTP access for this server is also an issue. For some reason my mac just hates the address nextelement.co.uk i can't even log into the remote control panel from firefox or safari for this one web address!

I have colleagues who use the server fine and have no problems so its not the server, definitely something my ned but i can't think what

I am running an ibook G4 with Tiger and keep it clean and regularly updated. The firewall is not engaged

Could anyone shed any light?

Rou

 

[Kees Buijs]

OK i have tried everything!

I have a mac with entourage installed, it recognises all of my emails and works fine when i am on another network. But at home it refuses most of the time to recognise one of my accounts. It won't connect to the server at nextelement.co.uk which is one of my own websites with my own dedicated server on it. I also have another site iksurfmag.com and it goes there fine, this is on the same server. Sometimes, for no apparent reason it works sometimes it doesn't.

the really odd thing is that using Fetch to get into the FTP access for this server is also an issue. For some reason my mac just hates the address nextelement.co.uk i can't even log into the remote control panel from firefox or safari for this one web address!

I have colleagues who use the server fine and have no problems so its not the server, definitely something my ned but i can't think what

I am running an ibook G4 with Tiger and keep it clean and regularly updated. The firewall is not engaged

Could anyone shed any light?

Rou

Is the server at your home address or is it externally situated ?


Try if the session fails, what ip-number the url resolves and verify that it is correct. Most likely the resolve of the url fails.


Thx Kees

 

[MisterMe]

...

the really odd thing is that using Fetch to get into the FTP access for this server is also an issue. For some reason my mac just hates the address nextelement.co.uk i can't even log into the remote control panel from firefox or safari for this one web address!

...

You appear to have left out some extremely relevant information. It sounds like you are not having a domain name problem at all. Rather, it sounds like your email in on an Exchange server. If this is not the case, then everything below is irrelevant:

Exchange can be fully open to remote access via all compatible email clients. It can limit remote clients to access via IMAP. It can prohibit access via email clients altogether. Some installations of Exchange limit remote access to web browsers using Microsoft's Outlook Web Access web-based client.

 

[Legless]

Hi Guys thanks for the help,

The server is an external one that we use a lot, it has over 100000 hits a day and has no problems at all.

Its not an exchange email server. I was thinking about this some more today. A while back we switched the hosting of the domain from one company to another. And ever since email has been sporadic at best. If i try to go to one of the new areas we have linked to the domain, for instance nextelement.co.uk/something or other It comes up with a 404 page not found error, even though the page is there.

Is there a way that for some reason my Mac tries to get to the OLD server, which of course is no longer there, and this is why it is messing up email, ftp and even viewing stuff on the new server.

I have deleted all histories, even recently upgraded to Tiger. Sometimes i seem to be able to get access sometimes not, what is frustrating is that most often i can't get access when i really need to.

Any more advice gratefully received

Cheers