How to Fix Slow Satellite Internet Speed

[robjda]

I have an Apple Imac running OSX 10.4.11. I recently signed up to a satellite internet service and the speed and reliability are very poor. It seems to take forever to download a website. When I use Google with Firefox, more often than not I get a blank screen. If I hit the reload button the page may or may not load. The ISP tech support point the finger at Apple; Apple support points the finger at the ISP. The ISP tech support guy who installed the satellite service knew nothing about Apples but the service seemed to work fine when he tried his PC laptop. If anyone can suggest ways of addressing the problem, I would be very appreciative.

Cheers
Rob

 

[michaelsanford]

In my experience, I would point the finger at the satellite provider. They have notoriously poor service. Ask around and see if other people in your area (especially close neighbours) with that service are also experiencing issues.

Additionally, having worked in an ISP, I can tell you that Apple does have a few networking quirks, and that Windows has a few networking quirks, but that pointing the finger at your computer is almost surely complete nonsense. Networking uses standards (the 802.11 family) which all computers adhere to.

This assumes, though, that they didn't require you to install some proprietary software on your Mac to access the internet. But even then, if it did bug, that would be the ISP's fault.