hp printing

[mjbjohn]

I just upgraded from a G4 running tiger to a macpro desktop running leopard.
I have a hp designjet 800ps plotter connected via usb hub. Ever since I upgraded I have been unable to print. I installed the driver for this plotter off the leopard install dvd and then installed the latest driver from the HP website but to no avail. The plotter shows up in the printers list and when I send a file to the printer it says it is printing but then nothing happens. I really need to get this issue resolved so I appreciate any help.

 

[Hughvane]

Quick thoughts:
1. Is the printer connected via passive hub or powered hub?
2. Try connecting the printer directly to the computer.
3. Check the HP printer log or printer utilities to see that nothing else is blocking the print job you're trying to do.
4. Power off (unplug - not just standby) the printer. Wait a while and then restart it. Have the computer going when the printer restarts.
5. You've probably done it already, but check all the cable connections.