I'm using Mac OSX 10.3.9
From what appears to be out of the blue, my PSC 1610 printer no longer works. It worked well for many months.
I first noticed the problem from within Entourage. The error referred to an empty color ink cartridge. When I replaced it, the problem persisted, but this time was nondescript (printer error).
I removed the printer via OSX's printer utility and then tried to add it back from there, upon which I got an error
"an error occurred while trying to add the selected printers"
"successful-ok-conflicting-attributes"
When I try to install the all-in-one software from the CD, I am blocked from doing so.
Error: "the software to be installed requires Administrator or higher access priviledges"
I am accessing it via the main account, which is definitely an admin account with full priviledges. It even says "admin" under the name in the Accounts control panel. I tried a different password and verified that the account name and password are correct, but that the priviledges (admin level) associated with that account are not being recognized.
When I try to reinstall the printer drivers via the HP setup assistant, installed on the computer in the HP folder, it crashes.
I tried swapping USB cables. That doesn't change anything. I've restarted the printer.. no change. I've rebooted the computer.. no change.
Suggestions?
From what appears to be out of the blue, my PSC 1610 printer no longer works. It worked well for many months.
I first noticed the problem from within Entourage. The error referred to an empty color ink cartridge. When I replaced it, the problem persisted, but this time was nondescript (printer error).
I removed the printer via OSX's printer utility and then tried to add it back from there, upon which I got an error
"an error occurred while trying to add the selected printers"
"successful-ok-conflicting-attributes"
When I try to install the all-in-one software from the CD, I am blocked from doing so.
Error: "the software to be installed requires Administrator or higher access priviledges"
I am accessing it via the main account, which is definitely an admin account with full priviledges. It even says "admin" under the name in the Accounts control panel. I tried a different password and verified that the account name and password are correct, but that the priviledges (admin level) associated with that account are not being recognized.
When I try to reinstall the printer drivers via the HP setup assistant, installed on the computer in the HP folder, it crashes.
I tried swapping USB cables. That doesn't change anything. I've restarted the printer.. no change. I've rebooted the computer.. no change.
Suggestions?