iChat AV Timeout issues

[KKBFiredancer]

My girlfriend got an isight yesterday and we were able to do 1 way vid chats and 2 way audio with no problem. She is using a 12" pb 867 and when her machine crashed during the chat, now we cannot reconnect. I tried at 2 different locations with 2 different machines, and we cannot connect. She is using an airport, and i used both a linksys router and now a smoothwall router.

Any help??

 

[dixonbm]

Do you have the default settings on the linksys router? What ports do you have open? Are you the DMZ on the linksys router? If you are the DMZ it won't work.

 

[dixonbm]

Also, check out this document from apple about which ports to open.

http://docs.info.apple.com/article.html?artnum=93208

I've seen some instances on linksys routers where you need to open ports and others where you don't have to do anything. Personally I had to open ports. Just make sure your computer isn't the DMZ, because it won't work.

 

[Satcomer]

This is just for your info.

I was having almost the same exact problem with iChat (and other .Mac programs) with my Linksys router. I tried numerous firmwares, port openings and complaining on the Linksys router. Well, after reading over MANY Apple discussions and other internet boards I came to the conclusion that Linksys and Apple DO NOT LIKE to work together! An Apple moderator noticed that MOST iChat problems involved Linksys router. Even when the router has all the right port openings! So, I tried just using Apple software firewall and iChat (and other .Mac programs) worked flawlessly!. So, read on these internet boards and Apple discussion boards. I noticed that people with other brands of routers were NOT making the disconnect and drop complaints! I then went out, bought a D-Link router, installed it and I have NEVER seen anymore problems with the iChat no connects and drop connects!!!


Now here are my PERSONAL observations about Apple software and Linksys routers.

1) iChat will only work properly (cross your fingers thought) if you use the firmware of 1.44.2 and open the ports that Apple suggests in the router (firmware 1.44.2 work the best IMHO). However, the .Mac software for the software"Backup" will NOT work with ANY Linksys router!

2) IMHO get rid of the Linksys router in you equation. Try it, and you will see iChat will work flawlessly. I use another brand of router(D-Link but other brands are just as good)and I have had ZERO problems (unless a friend is using a Linksys router ::evil:: ).

This is just IMHO. Good Luck!

 

[bobw]

I have a LinksBEFSR81, firmware 2.38. iChat and Backup work fine.

Trash iChat and it's preference files and reinstall.