an App crashing and losing stuff isn't so bad compared to what has been happening to my room mate's Dell computer using Office XP and Windows XP.
He "saves" his file, but the feature actually wasn't working. So he is saving all along, writing a huge paper for the end of the semester (it's due in 2 days). He saves one last time, and goes to dinner, comes back. Word XP has crashed (was anyone using it at the time? no... it just wanted to crash). He opens his file that he was working on only to find that it had saved some of what he had added to it that morning and afternoon, but about halfway through the work, the app just stopped saving when he went to File>save.
So, while he did everything right to secure his day's work, the app fought againts him. To make sure it isn't happening all the time, he tests it. Sure enough Word XP refuses to save files anymore. So, he reinstalls Word. No change. Reinstalls all of office XP, no change. Installs Office 2000 it won't open his XP documents anymore, and it refuses to save too.
He FTPs all his files (word docs, photos, mp3s) to my computer, does a clean install of WinXP, clean installs Word XP. The problem is still there.
So, what does he do? He writes his paper on my mac while I futz around on the internet on his computer, and mentions that after all the months of problems (updated to WinXP, graphics card won't work, buys new card that dosen't work with his Dell, puts the old one back, installs Win98 again, it crashes during install, he uses the Dell restore disk, it doesn't install sound drives for his card..... on and on and on) that is he getting a new iMac over the summer.
Microsoft and Dell do some of Apple's best marketing for them, I swear.
Peace.