Inaccessible/Encrypted desktop?

Saturnine

Registered
Hi everyone, I hope you'll forgive a Windows user for treading on your sacred ground, but I have a reasonably annoying (Mac OS-X) problem that needs sorting out.

My boyfriend's running Mac OS-X 10.3.5 with the following stats :

Machine Model:PowerBook G4
CPU Type:PowerPC G4 (11.3)
Number Of CPUs:1
CPU Speed:400 MHz
L2 Cache (per CPU):1 MB
Memory:640 MB
Bus Speed:100 MHz

And somehow he's managed to lock off the entire desktop with "the military encryption programme" - whatever that is. Basically, he can't access his hard drive, his email, but when he connects up, iChat still functions and his email still downloads.

He's cursed, I swear, because he planned to do a complete OS re-install, bought the disks, and the first disk is missing (is that meant to happen?). What can he do to get his desktop back? I'm pretty sure he wouldn't need to do a complete re-installation of the OS...there has to be some techie way of turning it off.

Please please please help, because he's annoying the heck out of me now. ;)
 
Ask him to go to System Preferences. On the row "personal" tehre is Security.
There he can set off that encyption, ie FilVault. He will need to know his passwords to be able to do that.
Welcome on board.
 
No, sorry, it didn't work. Apparently his hard drive is accessible, but it's the docking bar that seems to be frozen up. Anything that works primarily from there, isn't opening.

Does anyone have any other ideas?
 
Back
Top