Intel iMac Won't Boot--HELP!

uncultured

Registered
Hi everyone. I just got an intel-based iMac with 2.16ghz and 2gb of ram. While using firefox, AIM, and itunes, I received a staticky message that I had to reset. I turned the power button off and on. The result? The screen was black and the white "sleep" light was on. I read the manual and found I had to unplug the computer to actually reset. So I did so. This time it seemed about to boot, but then a message came up that said I needed to reset. I did so, and since then I have tried command-A, command-c, command-p-r-etc...Nothing happens. I've tried holding down the power button until the white light flashes a few times...but nothing happens after that. I'm very frustrated since my iMac is only 3 days old. What should I do? I even tried putting in the OS X install disc, but it just spun...and the screen stayed black and the white light stayed lit--this seems to be the computer's only state. What's going on? It's not near any magnets or anything. What should I do? Thanks so much in advance for anyone's advice, I really appreciate it!
 
You've got 1 year of parts guarantee, and 90 days for single-incident telephone support. Call them, or bring it to that store. It sound like you got a bad apple.
 
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