Kathy Stansfield
Registered
I am with AOL. I cannot connect to wbesites on the internet, but I can use AOL's email service. AOL tell me that the problem is not with them, but with Internet Explorer. I usually connect direct through AOL, just clicking their icon not by clicking on Internet Connect. AOL's welcome page comes up blank with a message 'could not be found: please check name and try again'.
I have tried Internet Explorer and Safari; I got through once on Safari, but not after that. The messages I get are all 'could not be found'.
I have checked internet settings (modem and dial up PPP as suggested on apple help, which seem to be ok though I don't know my IP address of the address of the DNS server. Does this make a difference? It was all working ok before.
I am an absolute duffer with computers and just follow instructions (which I don't always understand becuase of the jargon). This one has my more knowledgeable colleagues baffled I am using my work computer to send this, as I am unable to get online at home.
I hope someone can help!
Thanks
I have tried Internet Explorer and Safari; I got through once on Safari, but not after that. The messages I get are all 'could not be found'.
I have checked internet settings (modem and dial up PPP as suggested on apple help, which seem to be ok though I don't know my IP address of the address of the DNS server. Does this make a difference? It was all working ok before.
I am an absolute duffer with computers and just follow instructions (which I don't always understand becuase of the jargon). This one has my more knowledgeable colleagues baffled I am using my work computer to send this, as I am unable to get online at home.
I hope someone can help!
Thanks