internet troubleshooting.


official breaker of macs.
my mom's internet stop working for some reason. the cable modem receives a signal and all that. with OS9, when this happened, i'd delete the TCP/IP preferences, reboot the computer, and it would work. roadrunner "doesn't troubleshoot OSX yet"... is there anything we can do?


Oo boi o.
How is roadrunner set up? DHCP, PPPoE, Static? Under Mac OS X previous to 10.1 we had trouble with DHCP. We had to switch to another configuration, then "apply" then switch back and apply - every time we booted up. This was fixed under 10.1. If you're not running 10.1 yet - upgrade.
yah, we're running 10.1, roadrunner is dhcp. thanks for helping ^_^