ipod not mounting/strange icon

[andehlu]

hey all,
my buddy's ipod is in a mess....tell me if any of you have heard of this before and found a fix. When the ipod starts up a folder icon with an exclamation point is showing. When connected to my mac firewire the ipod doesnt mount. And he says on his pc that its shows up thru win explorer but can read the drive. It seems like the file sys is corrupted. I tried holding down play and menu but that didnt work...any ideas?

 

[symphonix]

Hi there Andehlu.

I think this article explains your problem:
http://docs.info.apple.com/article.html?artnum=61003

The troubleshooting points are:
- Charge the battery
- Try updating or restoring iPod software
- Incompatible hard disk format
- Reset iPod

All the details in the Apple Support article