Well you're right it probably wouldn't cost too much but there is a bit more work involved then whats indicated in your post. Yes first off you gather the data, but if you want an installer for the appropriate firmware for the lucky machine getting OS X you must first write a program that determines the necessary fimware and then applies it. Secondly with tiger already out its not gonna happen. Leopard is on the way and by that time we shouldn't have firmware issues like this because I highly doubt Apple will support 400Mhz iMacs in there next major release. What it all comes down to is money. Did Apple need to spend money to make Mr. Smith happy? probably not, odds are most customers in his position will do one of two things; get over it and find a fix or buy a new computer. Either way Apple has lost nothing or made something so unless as I said before it becomes a pertinant issue to a majority of Apples customers, and it probably won't than why waste a day or two and some money on writing a program that simply doesn't need to be written?Viro said:I personally don't see how it could cost them R&D money. They have already made those macs. Surely it can't be too hard to pull up the technical specifications of all the supported Macs and see what firmware needs to be upgraded? You could do that in a day, get a few interns to do it and it would cost less than 3 retail copies of OS X.