itunes freezes my mac

[Critical Dave]

this issue seriously handicaps my computer use.

when i use itunes, once every few hours my computer just freezes totally. nothing responds anymore (including force quit) and i have to use the power button to reset. i haven't noticed any regular behavior that causes this, but it always happens after a mouse click in itunes.

i tried reinstalling itunes, i also tried installing an older version but it wasn't compatible with my library. does anyone know how to fix this or at least manage the problem in a way that won't force me to restart?

thanks a lot.

 

[eric2006]

Try deleting the preference file for iTunes in /users/you/preferences, or rebuild your library:
http://docs.info.apple.com/article.html?artnum=93313

 

[Critical Dave]

i tried that, now it's just waiting and seeing if it crashes again. will update.

 

[Critical Dave]

deleting the preferences files did not solve the problem. it seems as though it had gotten better for a few days, but now i'm back to regular crashes. maybe the problem was solved but recurred somehow?

any other ideas?

thanks.

 

[Satcomer]

Sometime a malformed iTunes tag can do that. Can you remember when it started? Plus what do the Crash & Console log say (/YourHardDrive/Applications/Console)?