Location of profile data for help.app

ora

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Hi there,

I have a user who i think wants to use the help app but can't connect to the net. Is it possible to generate a profile, locate it, move it to another machine and email it? If so, where might the user find the file?

Cheers
 
The Help.app isn't working for most right now. It's on Scott's to do list.

You can print out the System profiler report.
 
Cheers Bob,

Didn't want to hassle Scott to much, but wanted to give the user an answer. I'm so swallowed up in tech geekery i hadn't even considered the 'analouge' printing option ;).

On a side note, the user asked about this because of the note asking them to use the system profiler on the question/nswer section, maybe if its not working we should temporarily remove that note?

ora
 
Yes, removing for the time being would be a good idea. it confuses some users.
 
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