supanatral
Registered
Overall Satisfaction: 1/5 Stars
I've had a bad experiance with mac genius for the last eight months and I'm wondering how everyone else views them. So Please feel free to express how you feel about them, be it good or bad.
My experiance goes as follows for the ones that are curious. A couple months after I got my mac it started freezing on me solid. Everytime I brought it to them they told me that it was a software issue and not hardware. So I formatted it and changed my software compleltly and a couple weeks later it started freezing on me again. I ended up bringing it to them 5 times and formatting it 4 times until they finally believed me that it was a motherboard issue. So they replaced the motherboard and gave it back to me. Once I got home and fired it up, immediatly it had this high pitch squeel and when I tried playing music, only the left speaker worked. On the bright side though, it wasn't freezing on me anymore. So after bringing it back to apple again, I told them this and now they need to replace the motherboard again plus the top panel of my notebook that they damaged. Please note that this has been going on for a total of 8 months and I haven't gotten my notebook back yet from repairs but I hope it's going to be fixed.
As I said before, I'm intrested in hearing other peoples experiance's with Mac Genius, so please keep posting.
I've had a bad experiance with mac genius for the last eight months and I'm wondering how everyone else views them. So Please feel free to express how you feel about them, be it good or bad.
My experiance goes as follows for the ones that are curious. A couple months after I got my mac it started freezing on me solid. Everytime I brought it to them they told me that it was a software issue and not hardware. So I formatted it and changed my software compleltly and a couple weeks later it started freezing on me again. I ended up bringing it to them 5 times and formatting it 4 times until they finally believed me that it was a motherboard issue. So they replaced the motherboard and gave it back to me. Once I got home and fired it up, immediatly it had this high pitch squeel and when I tried playing music, only the left speaker worked. On the bright side though, it wasn't freezing on me anymore. So after bringing it back to apple again, I told them this and now they need to replace the motherboard again plus the top panel of my notebook that they damaged. Please note that this has been going on for a total of 8 months and I haven't gotten my notebook back yet from repairs but I hope it's going to be fixed.
As I said before, I'm intrested in hearing other peoples experiance's with Mac Genius, so please keep posting.