MacBook / MacBook Pro keyboard firmware update

bbloke

bbloke

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Apple has now released a keyboard firmware update for MacBooks and MacBook Pros, which it is hoped will address the issue where the first letter typed is being skipped. The firmware update can be found through the Software Update or by going to:

http://www.apple.com/support/downloads/macbookmacbookprokeyboardfirmwareupdate10.html

Also: http://docs.info.apple.com/article.html?artnum=307355

Apple said:
The MacBook and MacBook Pro Keyboard Firmware Update 1.0 addresses an issue where the first key press may be ignored if the computer has been sitting idle. It also addresses some other issues.

System Requirements
Installation of MacBook and MacBook Pro Keyboard Firmware Update 1.0 requires Mac OS X 10.5.2.

The MacBook and MacBook Pro Keyboard Firmware Update 1.0 supports the following products:

MacBook (Late 2006)
MacBook (Mid 2007)
MacBook (Late 2007)
MacBook Pro (17-inch Core 2 Duo)
MacBook Pro (15-inch Core 2 Duo)
MacBook Pro (Mid 2007, 2.4/2.2GHz)
MacBook Pro (Late 2007, 2.4/2.2GHz)

When will the keyboard firmware be updated?
This update installs an application in the Utilities folder called "Built-in Keyboard Firmware Update." The updater application will automatically open. Once open, please follow the instructions within the application to complete the update. It can also be manually run later by double-clicking the updater in the Utilities folder.
Click to expand...

Fingers crossed... It might finally sort out this annoying issue, after many months of complaints (and hundreds of posts!) by users on Apple's Discussion forum...
 
It's good to hear others are finding this might have solved the (really annoying) problem. So far, it's looking like it might have sorted it out for me too, thanks, Satcomer.

The only thing I'm a bit wary about is that I can sometimes see it miss the first key, particularly with certain letters (such as "h"). But... I find if I press the key at the right angle and with the wind blowing in the right direction, I can usually get it to skip. So, with it being more or less reproducible, it may be a typing error rather than anything else.

At this stage, it looks like the firmware update has worked, but I want to keep an eye on it. It's been a headache for many months, so I'm being cautious! :)
 
Hi guys,

I purchased a MacBook Pro couple weeks ago and I seem to have this issue: some letter are not typed at all. At first, I thought it was typos, but way too many typos...

I tried to download and install the fix, but it won't let me install: "This install does not apply to your keyboard".

I work with 10.5.2.

Thanks in advance for your help.

Julien
 
My guess: This install does not apply to your keyboard. See: There's been a new generation of MBPs released between the update and your purchase.
 
That is what I figured but I still seem to have this issue. :(

What do you think I should do? It is really annoying!

Julien
 
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Take it back to the store and demand that someone look at it. It's still under warranty and they have to take a look at it. Just be polite but firm.
 
Alright,

I just came back from the apple store. After two hours, they came up with nothing.

He tried to reinstall osx. It did nothing good. So they told me they could run a system diagnostic but at my costs (85 bucks!!!!!) if the results are negative...

He also told me I could reinstall completely... Such a pain...

What do you guys think?

Julien
 
It doesn't sound like it has anything to do with the software. It's much more likely that it is to do with the keyboard itself and that needs replacing.
 
I called the store manager yesterday after my useless visit two days ago. They are doing a diagnostic for free while I type.

Hopefully it will come up with something. I'll keep you guys posted.

Julien
 
Hey guys,

Just wanted to let you know that they actually did end up completely change my MacBook Pro (a new graphical issue appeared after complete OS reinstall...). Three pros in a month... :)

Julien
 
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