macx boot problems

A

alshawwa

Registered
hello , i got a mac 2 months ago and now im starting to face problem that i cant resolve

the problem is when i turn on the laptop it wont boot , it gives me a blank screen with a big folder , i google it then i found a solution which is to press CTRL key when i press the power , i got it to boot up

after a couple of days it happend again so i used that cntrl key again and it worked

i did a hardware test and everything passed with no errors , but its annoying that i have to do that everytime the machine boots up now i have to press ctrl key when i power the machine

any clues? thanks
 
Speak to your local Apple store and find your local telephone support number and make sure you give them as much information as you can, there isn't enough there for us to give you an answer.

You can also try creating another user and try starting from that, it sounds like something has been damaged in your system. A worst case would mean you do a full backup, which you should do for safety's sake anyway, and then reinstall from your DVD.
 
alshawwa said:
hello , i got a mac 2 months ago and now im starting to face problem that i cant resolve

the problem is when i turn on the laptop it wont boot , it gives me a blank screen with a big folder , i google it then i found a solution which is to press CTRL key when i press the power , i got it to boot up

after a couple of days it happend again so i used that cntrl key again and it worked

i did a hardware test and everything passed with no errors , but its annoying that i have to do that everytime the machine boots up now i have to press ctrl key when i power the machine

any clues? thanks
Click to expand...

Did the place where you got this information give you a reason to press Control key when starting up? I ask this because I can't think of a reason as to what the control key would be used for on startup.

I'm thinking that you had the startup disk set for a drive that is no longer available so it can't find it? You can check this out by going to system preferences, then to Startup Disk and then select the drive with the system software on it. Then you can see if the problem foes away.

You can also test this out by holding down the option key when starting up and choosing the hard drive with the system software on it. However, this is only a temporary option, so do the option above to make it permanent.
 
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