I found the following info in the forums but I have a customer (I work at an ISP) and she is a little old lady and trying the following over the phone with her I am dreading, if you have a quicker fix than below please post...:
Q: Mail 2.0 Has Crashed - Home Directory Full
Everytime I open Apple Mail 2.0, I get the following message:
"Mail cannot update your mailboxes because your home directory is full.
You must free up space in your home folder before using mail. Delete unneeded documents or move documents to another volume."
I can't figure out what to do. I have nearly 30 GB free and I have even deleted files from my documents folder all to no avail.
I tried Thunderbird, but I can't import Mail 2.0 messages. The previous version of mail imports great using the "back door" method described by Thunderbird. But the new 2.0 format is all (*^$%&**((ed up and won't be imported by ANY other mail system apparently.
Can anyone tell me either how to fix Mail or how I can make the 2.0 messages transfer to Thunderbird?
Everytime I open Apple Mail 2.0, I get the following message:
"Mail cannot update your mailboxes because your home directory is full.
You must free up space in your home folder before using mail. Delete unneeded documents or move documents to another volume."
I can't figure out what to do. I have nearly 30 GB free and I have even deleted files from my documents folder all to no avail.
I tried Thunderbird, but I can't import Mail 2.0 messages. The previous version of mail imports great using the "back door" method described by Thunderbird. But the new 2.0 format is all (*^$%&**((ed up and won't be imported by ANY other mail system apparently.
Can anyone tell me either how to fix Mail or how I can make the 2.0 messages transfer to Thunderbird?
Hi Andrew
Try the following:
With Mail quit and using the Finder, go to Home > Library > Mail.
Move the Mail folder to the Desktop.
Launch Mail and a new Mail folder (and account named folders within) will be created automatically.
All new mailboxes will be empty but if this allows the Mail.app to function properly, you can use the Import Mailboxes feature to import selected mailboxes or manually replace mailboxes from the old Mail folder one at a time to determine which mailbox was causing the problem.
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Bobw - Macosx.com Tech Support
Bob,
Thanks for the tip! It worked. Was less hassle than any of the other email programs I tried to migrate to.
Now, I am wondering if it is possible to recover the junk mail "learned" preferences. I was told back when I first switched to Mac that Mail would learn what is junk mail and what isn't junk mail based on the emails that I junk. It was doing a fabulous job before it crashed. I would usually have about 4 or 5 junk mails in my mailbox overnight. This morning there were 29. I was able to easily determine the message rules preferences file and restored that one, but I can't tell what file needs to be restored for the junk mail.
Any ideas?Andrew
I'm not sure, but the Junk settings may be in the 'com.apple.mail.plist' file in ;
User>Library>Preferences
I haven't found any other reference to it in any other file.
May be easier to re-train Junk.
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Bobw - Macosx.com Tech Support