Mail messages open to blank page

Gail H.

Registered
Mac OS 10.4
PowerPC G4
Mod. Power Mac3, 4
Memory 1 GB (I've upped it as high as I can)


A few days ago, when I opened an incoming message, the entire message (header & body) was blank. Out of curiousity I hit reply and the message appeared. From that time messages have been blank until I hit reply; I checked sent messages, same thing.

I followed advice in the mail help viewer, used Disk utility, did hardware check, checked all of the preferences for mail, security etc., went to a few forums. At the advice of someone from I guess, your help area, I dumped all mail caches. I've read the "raw source" of the messages, but there is no similarity in the form they were sent in, nor the program used to send them. Most messages are coming from Microsoft systems, but the ones from Mac systems are also blank.

Since this began, 2 or 3 mail messages have opened normally — not requiring my hitting reply, but the header (To, Cc, Subject) is blank in most of them.

Can you help?

Thanks,
Gail
 
Mac OS 10.4
PowerPC G4
Mod. Power Mac3, 4
Memory 1 GB (I've upped it as high as I can)


A few days ago, when I opened an incoming message, the entire message (header & body) was blank. Out of curiousity I hit reply and the message appeared. From that time messages have been blank until I hit reply; I checked sent messages, same thing.

I followed advice in the mail help viewer, used Disk utility, did hardware check, checked all of the preferences for mail, security etc., went to a few forums. At the advice of someone from I guess, your help area, I dumped all mail caches. I've read the "raw source" of the messages, but there is no similarity in the form they were sent in, nor the program used to send them. Most messages are coming from Microsoft systems, but the ones from Mac systems are also blank.

Since this began, 2 or 3 mail messages have opened normally — not requiring my hitting reply, but the header (To, Cc, Subject) is blank in most of them.

Can you help?

Thanks,
Gail

Maybe the color = white for the text on a white background. Try changing either the foreground / background color when this happens again.


Good luck, Kees
 
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