Mail screen doesn't appear, but program does launch

euner

Registered
Let me first say I'm a mac newbie. I am however in IT and consider myself a Windows expert and technically competent.
I have an iBook G4 running Mac OS 10.5.6. In all other respects the computer and OS seem fine.
However, when I launch mail, no window appears in the screen. The menu bar at the top does switch to Mail. If I attempt to close mail at anytime, it will not close - I have to Force Quit mail.
I have setup mail preferences correctly and am able to access the mail account from several other computers and iPods with POP clients. I know that it is setup correctly, because when I first installed the OS and set it up it worked. After installing several other standard software packages (iLife, iWork, Adobe, ...) mail came to be in it's present state. Unfortunately, I can't say exactly when or what change corresponded with the Mail problem.
The only way to get a window to appear is to pull down "Window" and choose "message viewer". The inbox then appears. If I click "get mail", nothing appears to happen and no messages (inbox items or errors) appear. Also there is a smart mailbox called "saved mail" created (I did this when first playing around with mail) that I can't delete. I can select and perform the delete procedure, but the smart mailbox never goes away (even after reboot).
If I run "Connection Doctor", the connection and login for incoming mail server and the connection to the outgoing mail server both succeed. But again, clicking on get mail does not yield any readily observable results.
I have tried sending test mail as well. There is no apparent outbox that I check so I don't know if there are messages in there, but none of the test messages make it to the recipient.
I have setup mail on a variety of systems (Windows, Linux, Unix, etc) over the years and have a thorough understanding of the workings of e-mail clients and servers.

Any help is greatly appreciated.

Also, are there any other (preferably free) mac mail clients that combine the inbox, address book, and calendar?
 
first write down all of you server settings because i will point you to an old Mac trick to reset a program. Just mosey to the folder /YourHardDrive/Users/YourUserName/Library/Preferences/ and find the file com.apple.mail.plist and put in your trash (you have to quit the program to do this). Then relaunch the program and it will setup like new again and there you will put the server settings back in without loosing your saved email.

This should work. Plus another good trouble shooting applications is in /Applications/Utilities/Activity Viewer and the log viewing application Console. This way you can see if a program is going wild or leaving log files describing what it is doing.
 
Back
Top