Please help. My mail is totally messed up. The mail program didn't close properly one day when I shut down my computer. When I turned it on again, it looked as if I had lost everything in my mailbox. I did notice that the mailboxes on my hard drive have large numbers of MB, so I guess the mail messages are still somewhere on my hard drive.
In the meantime, whenever I open mail, I get a message saying that my mailbox is locked, do I want to open it anyway or quit or open read only. If I click on open anyway, sometimes the messages come pouring in, sometimes they don't. The counter says I have more than 3000 emails, but they're not actually in my mailbox. At the top of the window, near the toolbar, it says "Opening mailbox..." When messages do finally come into the mailbox, I get three copies of the same messages instead of just one. If I highlight one to delete, it will delete the message, then the next two messages are highlighted. If I delete those two, then all three messages show up again, and then sometimes every other message may be highlighted. When the messages show up this second time, sometimes I can read the message, and sometimes I get a message saying that the message hasn't been downloaded from the server, and that I need to take the account online in order to download it when I'm already online.
I'm having problems sending too, and it's not downloading mail from one of my accounts because it says the server doesn't recognize the password, even though the password is correct.
Thanks in advance. The reply doesn't have to be super simple, but please don't make it too technical either.
Beth
In the meantime, whenever I open mail, I get a message saying that my mailbox is locked, do I want to open it anyway or quit or open read only. If I click on open anyway, sometimes the messages come pouring in, sometimes they don't. The counter says I have more than 3000 emails, but they're not actually in my mailbox. At the top of the window, near the toolbar, it says "Opening mailbox..." When messages do finally come into the mailbox, I get three copies of the same messages instead of just one. If I highlight one to delete, it will delete the message, then the next two messages are highlighted. If I delete those two, then all three messages show up again, and then sometimes every other message may be highlighted. When the messages show up this second time, sometimes I can read the message, and sometimes I get a message saying that the message hasn't been downloaded from the server, and that I need to take the account online in order to download it when I'm already online.
I'm having problems sending too, and it's not downloading mail from one of my accounts because it says the server doesn't recognize the password, even though the password is correct.
Thanks in advance. The reply doesn't have to be super simple, but please don't make it too technical either.
Beth