A neighbour of mine converted from PC to his first Mac ever last spring. I didn't know about him doing so until last week when I was seeing him in his home for other reasons. We talked about computers and he gave me the good news. He tells me that he would be very happy with the OS unless it was so painfully slow. I didn't understand so I asked him to show me and I must admit that his system was painfully slow. I have never seen anything like this... Ok, his primary tool at home is MS Office, which isn't ported to support the intel chip yet but it shouldn't take 5-10 min (not exaggerated) for Word to start. Even the menus in Finder are slow... they take a few fractions of a second before they drop down. Opening his hard drive takes a few seconds... Pretty much all windows are updated slowly... I don't get it... I asked him if he had been running the DiskTool lately and he said he had tried almost everything but the Mac Mini was slow already when he first took it out of the box. It is getting to a point where he is using his three year old PC instead of his new Mac as soon as he 'needs to get work done'. What can i do to help him? Ideas anyone?