porteous
East Anglia branch
I am puzzled. My son's iPod mysteriously appears to have deleted all of his music (approx 12 Gb), which does not show up in either iTunes or on the iPod itself. He has a 20Gb click-wheel version standard iPod, and is running it on Mac OSX. It seems that the music files are actually still there (possibly as hidden files), as the available capacity is only 6.6Gb.
This problem first occurred after we connected a newer iPod Nano on the same computer (an old iMac Blueberry 400 MHz G3), although under a different user - and I wonder whether this confused the computer, or the version of iTunes we are running (iTunes 5).
Has anyone experienced this - and is there any advice anyone can offer? - apart from wiping the iPod and starting again. We know the music is most likely there somewhere, and resetting the iPod would be a last resort.
This seems to be similar to the problem experienced by Marcusduck in December last year. How was that resolved?
Any advice would be appreciated.
This problem first occurred after we connected a newer iPod Nano on the same computer (an old iMac Blueberry 400 MHz G3), although under a different user - and I wonder whether this confused the computer, or the version of iTunes we are running (iTunes 5).
Has anyone experienced this - and is there any advice anyone can offer? - apart from wiping the iPod and starting again. We know the music is most likely there somewhere, and resetting the iPod would be a last resort.
This seems to be similar to the problem experienced by Marcusduck in December last year. How was that resolved?
Any advice would be appreciated.