Hey, if a big company posts an update that doesn't work as advertised, I say complain like hell. They've got the money and resources to get it right before they release it, so they deserve the bad press. I don't buy inferior products, and if I buy a high-dollar program, I expect good service and prompt bug fixes. You wouldn't settle for damaged goods from a store, so why settle for damaged software online?
Independent developers who work their tails off making software are a different story. They need constructive criticism, not flaming. However -- I have seen my fair share of wanna-be programmers release a half-ass piece of software and charge waaaay to much for it. In this case, I say flame away. If you fund a lemonade stand and cut every corner you can and sell an inferior product for a ridiculously high price that doesn't taste like lemonade, would you expect constructive criticism, or a bunch of angry, ticked-off customers -- some of which may demand their money back as well as give you a good yelling at? That's not capitalism -- that's trying to cheat people out of their money so that your revenues are higher than they should be.
Some people can program. Others can't, but somehow got the idea that they can. Sometimes it takes a good slap-in-the-face to say, "Hey, you're just not cutting it. Either try harder, revamp/rewrite your product, or stop pushing damaged goods into circulation."
