I have a client that is has an issue with printing web pages and email from Netscape 7.2. He has a G5 and is running 10.4.6. The issue is that when he tries to print, it looks like the print job goes to the printer queue but does make it and it does not give an error. When I looked at the printer queue it does not show a job. I have narrowed it down to strictly a Netscape issue, it will print from any other application, Netscape is the only one with the issue. Also, it is not limited to one printer. The client has a local printer, an Epson Color Stylus 980 connected through USB and a printer HP laserjet 2660n connected through the network, both printers do the same thing.
I have tried the following items with no luck:
I have turned the print jobs off and on with no luck.
Uninstalled and reinstalled both printers
Uninstalled and reinstalledNetscape.
Repaired Disk Permissions.
Reset Printer System
Downloaded and used Printer Setup Repair 5.05
Is there any other options or has anyone else seen this problem and have a fix?
Any help would be appreciated.
Thanks
Bryan
I have tried the following items with no luck:
I have turned the print jobs off and on with no luck.
Uninstalled and reinstalled both printers
Uninstalled and reinstalledNetscape.
Repaired Disk Permissions.
Reset Printer System
Downloaded and used Printer Setup Repair 5.05
Is there any other options or has anyone else seen this problem and have a fix?
Any help would be appreciated.
Thanks
Bryan