No Internet

[dank]

I have been using Panther with my Imac G5 and an ethernet connection.

I installed Tiger and since then there is no way to get connected. SBC says it is Apples's problem and they say it is SBC.

I have gone to system preference and manually filled in DHCP etc. A pop up appears that says "You are not connected to the internet". I hve also tried the disagnostic format that then says it cannot help me. My question is this a problem with the machine or Tiger ?

Thank you

 

[g/re/p]

I would inform SBC that YES, it is their problem - you are their customer and the service you pay them for is not working.


This is an issue the SBC tech support needs to help you troubleshoot.

They make a big deal about having great customer service, so make them back up the boast.

 

[UpQuark77]

Your SBC account is a DSL account? You might need to add an account name and password to your router or connect via PPoPE. But the answer is within SBC.

 

[dixonbm]

What have you tried? Can you be more specific? What is your setup like? Have you tried using another computer to connect?