Aw, what the hell... here's what it said:
"As more of our customers receive their copies of Microsoft Office v.X for MacOS X we have started to hear reports of certain issues on launch that I would like to point out in order to help them get Office v.X up and running.
1. Word/Excel/PowerPoint unexpectedly quit after showing the splash screen when optimizing fonts
We have found that many customers have fonts installed in their OS 9 Fonts folder that cause any Carbon application in OS 10.1 to crash when attempting to use it. Classic does not need to be running for this to happen (OS X automatically makes the OS 9 Fonts available to all applications). Crashes logged by Console will most likely have at the top line of the list the following text: "#0 ... In FindTablesInNFNT"
"Apple's update to OS 10.1 (10.1.1) should fix this problem in most cases. If this does not fix the problem then please contact Product Support and please be prepared to send us the font in question (if that does not violate the license agreement of that font vendor) so that we can better serve you.
"To find out more information about this issue, how to workaround it, and search for the corrupt font, please read [the Known Issues page].
2. All Office v.X applications start launching but never finish
"Some of our customers have experienced an issue where opening an Office v.X application will cause the Application Icon to start bouncing in the Dock, but will never successfully finish launching. Sometimes a restart is required.
"Many have identified this to be an issue with Carbon applications set to automatically start-up at log-in. Their workaround is to disable all applications in the Automatically Start-Up at Login list. This seems to be an issue with OS X and not just Office v.X.
[See our reader report for discussion of this issue-Ed.]
3. All Office v.X applications crash when displaying the Project Gallery.
"Some of our customers have identified a particular file installed by Roxio's Toast product to cause this. Removing the file named "ToastVideoCDSupport.component" in the ~/Library/Quicktime folder alleviates the issue according to reports [...]"
"If this doesn÷t solve your problem, you can temporarily work-around the applications crashing on launch by double-clicking on an existing document which will launch the Office v.X without showing the Project Gallery. Then go into the Preferences dialog and turn off the Show Project Gallery at Launch option. One of your readers has already written in with that suggestion as well."
"If this does not alleviate your problems please contact Microsoft Product Support [...] you can also get help from other expert users by subscribing to our Newsgroups.
