wow, is this bringing back memories. When we moved to CA from Ohio 4 and a half yrs ago, we spent considerable time 'shopping' online. We even tried to line up a realtor. the whole thing was a huge waste of time and very dissapointing. We ended up in a completely different area than the one we were looking at. I could say more but let me tell you how your site compares to others i have looked at some reasons i would be unlikely to choose one of your realtors. the only thing that might interest me might be one of the houses, but the ones i looked at were neither appealing nor well described.
1st - a list of names on the intial 'Our Realtors' page. This was always the first clue that it was an impersonal office. Whether people like it or not, we make judgements based on 1st impresions of how people look. I don;'t want to click thru 30 names to see the people. the first page should have pics and names with links to individual pages. In fact the whole site is too much text and not enough pics. I want to see houses from page one. Most realtors have anywhere from 1 to 10 'featured homes' on their opening page. (ok, i figured out you have such a thing but i can't see it. bad form BB. Believe me good static pics of nice houses are going to count for more than that little area you have devoted to it now. Your home page really looks more like a second page or stand alone page. It is not inspiring to go inside.)
but on the other hand, there is not enough description of any of the homes i looked at. the abbrevitions aren't even newspaper standard and require reading your codes to understand. Too much work for too little infol.
2nd - about 'the agency' - is there any aspect of real estate they don't specialize in?
really , either narrow the field to what they really specialize in or list them as 'available services' or some such. nobody "specializes" in every aspect of their business. That would be another clue to me to avoid this realtor - full of BS.
3rd - feedback - poor choice of words. should be 'contact us' or something more general. feedback is a response. it sounds like you are asking for critique of the site.
4th - on the relocation page - do you really have house with more than one garage?
it is how many cars a garage will hold that people are concerned with. reword this info somehow.
on the whole i am left with a very impersonal feel from the site. and John Goodman would scare small children with the poor quality of his pic. BB, i know you are a friendly guy. think friendly and not techie as you work on this site.
good maps of all the areas would be a big help though.
and i had to wonder, is there an OU extension in St. Clairsville? I didn't realize OU had anything but their main campus in Athens.
hope i don't sound too critical. i wouldn't even bother if i didn't like you as i consider realtors to be about a half spot above bill collecters and would never do anything to help them. I am only helping you Casey.