Please help the noob - .pkg Problem

J

jpeso

Registered
Tried to run a search but couldn't find anything on this, probably because this too easy for most to even post.

When I have been downloading updates and applications recently, I click the .pkg files and they open in iTunes, which obviously does nothing.

I then try "Open With" Installer, and the Installer appears on my dock for maybe half a second, and then goes away. No error message, but I get nothing.

Any suggestions?
 
Try selecting the file so it's highlighted then doing a "Get Info" (File Menu or Command I) and see what app the Finder wants to open it with. The info is abut 2/3rds of the way down the window.

It should say Installer.app and you can choose this with the dropdown menu (and change it for all).

Installer.app is in the Applications/Utilities folder.
 
Ok. I changed it so all .pkg will open with the Installer, however, something is wrong with my Installer.

I click the .pkg now and the Installer briefly pops up on the dock, and then goes away after a half second.

Thanks for the help.
 
I no longer have a Disk Utility in my Utilities. I know it used to be there?

Here are the list of my Utils
-Activity Monitor (Installer Icon)
-Bluetooth File Exchange
-ColorSync Utility
-HP Inkjet Utility
-HP Printer Selector
-Installer
-Java Folder, including "Input Method Hotkey", "J2SE5", and "Java WebStart"
-SuperDrive Update 2.1
-Terminal

The SuperDrive Update 2.1, could it be the problem?
 
Since my last update, I have safe booted and ran the Disk Utility from the install disks. I used "Repair Disk," and there were no changes, and then I used "Repair Disk Permissions," and there were TONS of changes.

I re-started and still the problem exists. I click .pkg, the dock moves slightly, then nothing happens.
 
Try running /Applications/Utilities/Installer.app by double-clicking on it. If it starts, use it to try and open your .pkg file and see if any errors are reported.

Another place to look is the systems logs. Open the Console application in /Applications/Utilities and see if there's any errors related to the Installer or the .pkg file you're trying to open.

In either case, post any errors you find here.
 
BTW, what Macintosh model are you using? I know that some older PowerPC-based Macintosh systems required a firmware update.

For example, my father had a similar problem on his Power Macintosh G5 when I upgraded him to 10.3.9 from an earlier version of 10.3. Since he only has dialup, he never got the Software Update that had come out for early G5 Power Macs and I noticed it when the Software Update window appeared during a time when I was online. After applying said firmware update, I was once again able to open .dmg and .pkg files properly.
 
macbri said:
Try running /Applications/Utilities/Installer.app by double-clicking on it. If it starts, use it to try and open your .pkg file and see if any errors are reported.

Another place to look is the systems logs. Open the Console application in /Applications/Utilities and see if there's any errors related to the Installer or the .pkg file you're trying to open.

In either case, post any errors you find here.
Click to expand...

The Installer still would not open. No Console application found.
 
Can you list what you find in /Applications/Utilities? Seems like some stuff is missing....
 
Jepso--system Prefs May Be Corrupted-go To Hd And Scroll Down To Users Then Library Then Preferences And Scroll Til You Find System Preferences. High Lite And Drag To Trash Can. Empty Trash Can And Do Restart. See If That Helps.
Dickster---------------------------------------------------
 
macbri said:
Can you list what you find in /Applications/Utilities? Seems like some stuff is missing....
Click to expand...

Here are the list of my Utils
-Activity Monitor (Installer Icon)
-Bluetooth File Exchange
-ColorSync Utility
-HP Inkjet Utility
-HP Printer Selector
-Installer
-Java Folder, including "Input Method Hotkey", "J2SE5", and "Java WebStart"
-SuperDrive Update 2.1
-Terminal
 
DICKSTER said:
Go To Hd And Scroll Down To Users Then Library Then Preferences And Scroll Til You Find System Preferences. High Lite And Drag To Trash Can. Empty Trash Can And Do Restart. See If That Helps.
Click to expand...
Installer still does not work after trying this.

Thanks for all the help and thanks in advance for any help after this.
 
It might be time for an Archive & Install -- there's a lot of stuff missing from your Utils folder. Here's what I have in mine:

Activity Monitor
AirPort Admin Utility
AirPort Setup Assistant
Audio MIDI Setup
Bluetooth File Exchange
Boot Camp Assistant
ColorSync Utility
Console
DigitalColor Meter
Directory Access
Disk Utility
Grab
Grapher
Installer
Java
Keychain Access
MacBook Pro EFI Firmware Update
Migration Assistant
NetInfo Manager
Network Utility
ODBC Administrator
Print Center
Printer Setup Utility
System Profiler
Terminal
VoiceOver Utility
X11
 
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