Powerbook G4 wont startup

EvoJon

Registered
First off this is my first post on these forums. I found this site via google, trying to find solutions for my powerbook issue. So I apologize in advance if this subject was previously covered or if I'm in the wrong section. If so please just redirect me. thanks.

I purchased my 15in Powerbook G4 about 2 years ago, brand new of course.
This is my second time that I needed to reinstall the system.I have had this problem for a few days now that my powerbook wont start up.

It started a few days ago, my computer started working slower and slower. I was using Safari and ichat at the time, with multiple windows, I tried to close some of the windows in safari and I could not. So I tried the force quit, again nothing. It came to the point where I had to restart the computer, I ended up having to do it manually.

So after letting it sit for a while, and after the shock that my apple was actually acting up on me, I tried to start it back up. All I saw was the dark grey screen. No apple sign, no loading dial.

I had upgraded to OSX Tiger on my powerbook, but I did not have the cds to reinstall it. So I tried to reinstall the older system that came with my computer. It worked for a little while only after I opted to delete, everything that was previously on my computer. I finally got it working again, I was online on ichat, and safari. It worked so I quit safari, 20 mins later I try to open up safari again, and I get nothing. The sign on the dock jumps but it doesnt load up safari. I tried to force quit since it wasnt responding, and its not on the forcequit list. I next tried itunes, same thing. iphoto, same thing also. So I quit ichat and tried to restart the computer. I click restart and the computer freezes just after the dock, and the menu bar on the top of the screen dissappear, basically how it looks like right before the computer shuts down or restarts.

So again I had to shut the computer down manually. Again I let it sit for a while, and I try to start up again. Now this time it stays on the lighter gray screen with the apple sign and loading dial. I even kept it on overnight to see if it was just being oddly slow, next morning the same screen!!

So if anyone knows any possible solutions or what the problem is, software or hardware. Please let me know asap. Now unfortunately I'm stuck using a PC until I can get my Apple fixed!!:(
 
As a start you can boot from the install disk and use Disk Utility to examine the internal hard drive. Insert disk and book holding the c key down. Since it was working and now not, one possibility is a failing hard disk - and usually the place to start.
 
Also good rules of thumb when doing a major OS upgrade: 1. Have the CDs handy. 2. Back up your entire drive, and do a clean install.

If you didn't do these the first time, and you haven't identified a hard drive problem after doing what Cam suggested, you should start over again and do a clean install this time.
 
Well I tried repairing the disk, which worked for a little while. Then I tried to resume the installation of OSX and I got a system failure messege in the middle of the install of the second disc. So I rebooted, and ever since then the computer freezes up, if I have no disc in or, I try to install osx. The only time it doesnt freeze is when I put in the disc to check the hard drive with.
 
You could try the Unix approach, i.e., booting into single user mode and running fsck until it ends cleanly.

Detailed instructions are available various places on this forum, including here and here
and here.
 
Thanks, but that sounds out of my skill level to fix. I dont have the slightest clue how to use Unix. I had friend, who has fixed problems like this before, check it out. He thinks its either a problem with the logic board or the hard drive. He thinks most likely the hard drive since it starts up and runs fine when I'm using the software install and restore disc. Anyone know of any good places that I could send my powerbook to get this checked out, other than Apple? I'm out of warranty on this computer and I dont want to pay a small fortune to get the damn thing fixed.
 
I suppose one could try the Geek Squad at Best Buy. Although they may not see much apple business, it should not take a brain surgeon to replace the hard drive (opening the case is the most difficult thing). If you need a new HD might as well get a larger sized one.

BTW to run the fsck all you need to do is find the Terminal application in your Applications/Utilities folder. When it pops up you type in the fsck command and return. Though you might want to google fsck ahead of time to see if there are any options to set, or to give you advanced information on what the program does and what to expect. My point is that terminal is an OS X application that makes it easy to do these simple Unix commands. Nothing extra to install. I don't use them much but on occasion the help from this board will suggest a simple Unix command as they can provide you with information or settings that are hard to get from OSX.
 
From apple for troubleshooting, discusses fsck. The Terminal application in your Applications/Utility folder opens the Unix terminal window. Easy to get at and is sometimes helpful in troubleshooting.

Using Disk Utility and fsck to resolve startup issues or perform disk maintenance

If your computer won't start up normally, you may need to use a disk repair utility to fix the issue. Mac OS X includes two utilities for this—Disk Utility and fsck. You can also use these even when your computer starts just fine but you want to check the disk for possible file system issues. For Mac OS X 10.4.3 or later, check out "About live verification in Mac OS X 10.4.3 or later," below.

Note: If you're using Mac OS X 10.4 or later, you should use Disk Utility instead of fsck, whenever possible.

In some situations, file system errors may prevent your computer from starting up. This can occur after an improper shutdown, forced restart, or power interruption. If your computer shows any of the following symptoms on startup, use a disk repair utility:

* Your computer partially starts but then displays a command line in a text-only environment. You may see the message, "file system dirty, run fsck." Below it, you'll see what's called a command-line prompt, indicated by a number sign (#), that allows you to type a command. If you see this, you'll need to run fsck from the command line (see "Use fsck," below).

* Your computer starts but either it won't reach the login screen, or it may reach the login screen but not load the Desktop after you log in. However, you can start up in single-user mode.

If your computer exhibits either of the above issues, here are some things to try to get your computer back to starting up properly again. If you can't find the system discs that came with your computer, see "Use fsck," below.
Try a Safe Boot

If you're using Mac OS X 10.2 or later, you can start up your computer in Safe Mode, which includes an automatic disk check and repair. If you're using Mac OS X 10.1.5 or earlier, skip to the next section. A Safe Boot, which starts up your computer into Safe Mode, may allow you to start up your computer successfully using a reduced version of the system software. To do this, follow these steps:

1. Start up in Safe Mode.
2. After the system has fully started up, restart your computer again normally.

If the computer successfully restarts, you do not need to do any more troubleshooting. If the issue persists, try Disk Utility.
Try Disk Utility

1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.

Tip: Always start up your computer from an Install or Restore disc when using Disk Utility to verify or repair your startup volume. Otherwise, you might see some disk error messages.
Use fsck

fsck is a command-line utility that may be able to verify and repair a disk. If you can successfully start up in Safe Mode or use Disk Utility while started up from a disc, you don't need to use fsck. However, here are some situations in which fsck may be necessary.

* Your Mac OS X disc isn't available.
* Your optical drive isn't available.
* You can't start with a Safe Boot.

Tip: If you use a Mac OS X Extended (Journaled) formatted volume, such as with Mac OS X 10.3 or later, you probably won't need to use fsck. If you do use it for any reason, please be aware that benign error messages can appear.

If you're not sure how your volume is formatted and you can't start up from your Mac OS X volume to find out, type the following command in a command-line interface and then press Return: diskutil info /

If you see "File System: Journaled HFS+" returned, you have a Journaled volume.

To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:

1. Start up your computer in single-user mode to reach the command line.
Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:

** The volume (name_of_volume) appears to be OK

If fsck found issues and has altered, repaired, or fixed anything, it will display this message:

***** FILE SYSTEM WAS MODIFIED *****


Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.

Your computer should start up normally and allow you to log in.
About live verification in Mac OS X 10.4.3 or later

In Mac OS X 10.4.3 or later, you can verify your Mac OS X volume while started from it. This is known as live verification, and can be used in three different ways.

Option 1: Verify your disk using Disk Utility while started from the startup disk. To find out how to do this, see this article. Please note that live verification does not involve any disk repair, so if verification finds something that should be repaired, start up from your Mac OS X Install disc and use Disk Utility as described above in "Try Disk Utility."

Option 2 (advanced): Use the command line and the command-line utility, diskutil.

1. Start up your computer and log in as an administrator.
2. Open Terminal (/Applications/Utilities).
3. At the prompt, type the following command and then press Return:

diskutil verify /

Note: Don't use this method to check non-startup volumes.

You should see messages such as the following during the disk check:

Could not unmount disk for verification, attempting live verify
Started verify/repair on volume disk0s3 Macintosh HD
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
Verify/repair finished on volume disk0s3 Macintosh HD

Option 3 (advanced): Use the command line and the fsck_hfs -l command.

1. Start up your computer and log in as an administrator.
2. Open Terminal (/Applications/Utilities).
3. At the prompt, type the following command and then press Return to determine your filesytem ID:

df -hl

4. Look for some lines of text that look like this:

Filesystem Size Used Avail Capacity Mounted on
/dev/disk0s3 37G 20G 17G 55% /
/dev/disk0s5 37G 37G 641M 98% /Volumes/Storage

5. Make a note of the first "disk" name that appears after /dev/, such as "disk0s3." This is your filesystem ID for your startup volume.
6. At the prompt, type the following command and then press Return:

df -hl

7. Then type the following command, where "disk0s3" is your filesystem ID you noted in step 4, then press Return:

sudo fsck_hfs -l /dev/disk0s3

8. When prompted, enter your admin password, then press Return to begin the verification.
9. You should see messages like these during the disk check:

** /dev/rdisk0s3 (NO WRITE)
** Root file system
** Checking HFS Plus volume.
** Checking Extents Overflow file.
** Checking Catalog file.
** Checking multi-linked files.
** Checking Catalog hierarchy.
** Checking Extended Attributes file.
** Checking volume bitmap.
** Checking volume information.
** The volume Macintosh HD appears to be OK.

Additional Information

If you're interested in UNIX-style command-line syntax, here's a look at how a couple of flags used in our instruction can influence fsck:

* The -y flag: Tells fsck that you want to answer "yes" to all questions about fixing, repairing, or salvaging information. This is the optimal approach, as answering "no" to any question causes fsck to stop. You cannot determine that all necessary repairs have been made until fsck completes and gives its final report.
* The -f flag: Forces fsck to check "clean" filesystems when preening.
 
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