Problems Installing iLife '06

M

magi4674

Registered
I bought iLife'06 and iWork '06. iLife '06 would not install. iWork '06 does. I got a new copy from Apple. Same problem. Spinning beachball for ages, installer icon eventually appears, double-click and then (ages later) says it can't read the .mpkg file.

I've tried 'alt-dragging' the icon to my hard disk. I've tried using Pacifist. Nothing works.

Looking at other Mac sites/forums I think the problem is either due to the dual-layer DVD they are using to distribute iLife '06 or it's a problem with Mac OSX 10.4.4 reading .mpkg files.

Whatever I have paid GBP 50.00 for an uninstallable upgrade. My iMac is an absolutely standard PowerPC G4 so if I can't install it there will be thousands of others who can't. This is beginning to look like a major flaw in Apple's software distribution strategy.

Unless anyone can give me any ideas I'm going to get my money back
 
Can you create a disk image of the DVD using either Toast or Disk Utility? If so, you might be able to mount that and install from there. I guess it actually _won't_ work if the disk is unreadable. The problem could both be the medium (two times, I rather don't think so...) or the DVD drive you're reading the DVD on.
Dual layer DVDs should pose basically no problem, though. There are a lot of movies on DL DVDs, and they never pose a problem on any DVD players or DVD drives. Not that I heard of, at least.
 
fryke said:
Can you create a disk image of the DVD using either Toast or Disk Utility? If so, you might be able to mount that and install from there. I guess it actually _won't_ work if the disk is unreadable. The problem could both be the medium (two times, I rather don't think so...) or the DVD drive you're reading the DVD on.
Dual layer DVDs should pose basically no problem, though. There are a lot of movies on DL DVDs, and they never pose a problem on any DVD players or DVD drives. Not that I heard of, at least.
Click to expand...

I've tried that now and Disk Utility can't dreate a disk image. I'm not convinced it's my disk drive. I'd like to try another dual-layer DVD to be sure but I don't know how I'd recognise one
 
Very helpful discussions with Apple Support tech in the UK.

Pretty sure now it's nothing to do with my DVD reader or dual-layer DVDs. Look some interaction issues between installer and other software. I have de-installed Virex 7.2 temporarily and things are looking more responsive but still getting 'Open failed - couldn't open 'iLife '06.mpkg'

I have tried trying to install packages separately but installer is clever enough to spot this and is telling me that I am trying an unsupported installation and stops.

Loathe to follow final advise of Apple tech to do complete re-installation!

The battle continues!
 
I have the identical problem with iWork '06.
I am also in the UK, not sure if it is a regional problem.
I will call Apple and find out if they can send a replacement.
 
Is your problem with iWork' 06 or iLife '06?

iWork '06 installed fine. My problem is (still) with iLife '06

Michael Isaacs
 
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