Quick Silver shutting down

O

olsent

Registered
Hello, I have a client/user with a QS running 10.2.8 and the unit has been just shutting down on it's own. He reports that the unit goes to a blank screen, he hits the space bar then will shut down, however it may go a few months. I have replaced the whole unit, using his HD, the monitor, he syncs to a phone using USB so I put on a powered USB hub with no luck. The unit has it's own UPs power backup. The only thing I haven't changed is the keyboard. Any suggestions?
Thanks, olsent.
 
Hi Olsent,

Do you mean the Quicksilver hardware?

In Console, system.log files should show the previous shutdown causes, so you can grep for "previous shutdown" as long as the logs have not rotated (and when they have, they should be in archived system logs). What do you see for shutdown cause (number)?

I assume AHT / AHD run with clear results and RAM has been tested in loop?
 
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