Reset Password, user not in drop down menu

berdman

Registered
I tried to update the Admin password which had been forgotten.

So I went on-line and found the following instructions similar to the following:

1) With your computer on, find Disk 1 of either your Mac OS X Install
Disk (retail version) or the Mac OS X Install Disk that came with your
computer and insert it into your optical drive.

2) Once the disk mounts, restart your computer. (In OS X, under the

blue Apple menu, highlight and select Restart. In OS 9 go under special
and choose Restart.)

3) Once you see your display go black and you hear the startup chime,
hold down the (C) key.

4) Keep the (C) key depressed until you see the Installer Set Up

screen. As soon as you see that screen, release the (C) key. (This will
cover all versions of OS X from 10.0 to 10.3.)

5) On the top menu bar next to the blue Apple in the left corner, you
should see the menu "Installer." Click on that Installer and scroll

down to the second item listed, "Reset Password." Highlight and select
that option.

6) You will see both a CD icon and a Hard Drive icon. Select the hard
drive icon.

7) Under the icons you will see "Select a user of this volume to reset

their password." When you choose the Hard Drive icon, the selection
under this phrase should default to System Administrator (root). DO NOT
TOUCH THIS OR CHANGE THIS PASSWORD.

8) Using the Arrow tabs on the (System Administrator (Root)) line,

highlight your user name. (Hint: Usually it is your first and last
name.)

9) After highlighting your name, type in a new password and then
re-enter the password to confirm the password in the appropriate boxes

provided for you. (Hint: This is case sensitive, so be careful when you
are typing.)

10) After confirming your password in the lower right corner of the
open window, click on the save button. A "Password saved" window should

appear with an OK button that needs to be clicked to confirm that you
have indeed changed your password.

11) After you are finished resetting your password, on the menu bar
next to the blue Apple in the upper left corner highlight the "Reset

Password" option and scroll down the menu to "Quit reset password."
This brings you back to the install screen that we first saw when we
booted up the computer.

12) Click on the Installer menu located in the upper left corner by the

blue Apple and scroll down to highlight the "Quit Installer" option.
When asked if you would like to restart your computer, select restart.

13) Your computer will restart and boot up in OS X. At this point, your

new password should be valid so you should be all set, ready to spice
up your new operating system with all sorts of new software!

But somehow I must have made a mistake. I had thought that I set a new password for the Admin account, but it did not work. So I tried again without any success. I may have just restarted the machine after putting in the password instead of quiting the reset password and quiting the installer.

Then when I rebooted the machine, the apple wanted a password just to get into the user account which did not need one before. It also did not list the user names.

So after knowing that for sure it is the Harddisk that I should highlight, the only account that showed up in the reset password drop down menu was "appserver".

So now I'm able to log in to appserver, but I'm stuck in that I can not seem to reset the admin password because it does not show up as an option in the drop down window. And also the original user also does not show up.

When I log in using the "appserver" user, I can see the original user's folders but logged in under appserver, I can not see the contents.

Any ideas on how to recover from this?

Thanks,

Bob
 
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