I have a new iBook G4, 1.42 GHz, 512RAM, running OS 10.4.5, with support for OS 9.2.2, which I use a lot. I have no problem with Adobe Illustrator 9.0.1, but Photoshop 6.0.1, ImageReady 3.0, Photoshop Elements 1.0 refuse to open - they get as far as listing fonts - of which I have many, but mostly disabled using Font Book now with Tiger, rather than ATM Deluxe, which I used before getting this computer. Have checked duplicates, bad fonts - by verifying with Font Book, and trashed and tried to reinstall the programs - they get as far as "listing fonts" and then quit with the message "unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable" Many posts on the web about this issue - and everyone gets the same message - any ideas from any of you? Did reinstall my old printer and make it the default as it was working with my old system OS 10.1.5 and Photoshop, even though I will not be using it - and the programs still hung, though Photoshop 6 got a little further before it gave me the error message. Adobe is no help whatsoever, and while I am under tech support still for Apple, they obviously refer me to Adobe. I am wondering what requirements any of these programs are balking at - I would like to use at least Photoshop - mostly for picture restoring and touch up, but do artwork also with it. Thanks - Lyn
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Running Tiger - Photoshop 6 refuses to open
- Thread starter LynE
- Start date
Since the focus of your post is 'font' related - I would open the '/Library/' folder and create a new folder, titling it 'Fonts_disabled'; and then, move the fonts from the '/Library/Fonts/' folder to the '/Library/Fonts_disabled/' folder.
Next, I would open the current users '~/Library/' folder (where '~' means 'home' folder), rename the 'Fonts' folder to 'Fonts_disabled', and create a new folder - titling it 'Fonts'. Now, I would open (launch, run) 'Adobe Photoshop 6.x'. If 'Photoshop' then worked - I would quit 'Photoshop', and add a few fonts from the '/Library/Fonts_disabled/' folder to the '/Library/Fonts/' folder (keeping note of what fonts were added), and again open 'Adobe Photoshop 6.x'. If all went well - I would quit 'Photoshop' and continue adding a few more fonts, opening 'Adobe Photoshop 6.x', etc. The same process would be applied to the '~/Library/Fonts_disabled/' fonts moved to the '~/Library/Fonts/' folder.
If 'Adobe Photoshop 6.x' failed to open - remove the last added fonts, and add each - one by one (opening and quitting 'Adobe Photoshop 6.x' each time) till the problem font is identified.
Could the failure of 'Adobe Photoshop 6.x' to open, be related to something (software and / or hardware) other than 'fonts'? - yes; but, the above would be part of 'a process of elimination'.
Next, I would open the current users '~/Library/' folder (where '~' means 'home' folder), rename the 'Fonts' folder to 'Fonts_disabled', and create a new folder - titling it 'Fonts'. Now, I would open (launch, run) 'Adobe Photoshop 6.x'. If 'Photoshop' then worked - I would quit 'Photoshop', and add a few fonts from the '/Library/Fonts_disabled/' folder to the '/Library/Fonts/' folder (keeping note of what fonts were added), and again open 'Adobe Photoshop 6.x'. If all went well - I would quit 'Photoshop' and continue adding a few more fonts, opening 'Adobe Photoshop 6.x', etc. The same process would be applied to the '~/Library/Fonts_disabled/' fonts moved to the '~/Library/Fonts/' folder.
If 'Adobe Photoshop 6.x' failed to open - remove the last added fonts, and add each - one by one (opening and quitting 'Adobe Photoshop 6.x' each time) till the problem font is identified.
Could the failure of 'Adobe Photoshop 6.x' to open, be related to something (software and / or hardware) other than 'fonts'? - yes; but, the above would be part of 'a process of elimination'.
Yah, tried that, even tho that is OS 10.4.5 stuff, just on the off chance - didn't help - hung at "sorting font list". So now I wonder - could I have trashed, in my zeal to fix this, some essential fiile in 9.2.2 or some essential fonts that I put in an "disabled font" folder - have not touched the system folder of 10.4.5 - every new font was in Mac HD> library, but God knows what I have done to the 9 folder? And yet my other classic programs work -ie. Illustrator 9.0.1 and Reunion 6?
Reinstalled OS 9.2.2 and voila -everything worked -I had apparantly deleted a font in Font Book that belonged in OS 9 classic - though Font Bk warns you about deleating a system font that is needed for Tiger, it does not warn you for Classic 9. When I reinstalled from the second disk, and then installed Photoshop again, it and everything else worked fine. Apparently it requires the fonts all be there that come with classic - while Illustrator did not!
It is good to hear that your 'Photoshop CS' boot problem has been resolved.
I believe you may have had a (corrupt, damage, unwilling ..., etc.) font or font(s) that 'Photoshop CS' just would not accept.
How I came to that conclusion: I renamed the '/System Folder/Fonts/' folder 'Fonts_' and created a new (and empty) 'Fonts' folder. I then successfully opened 'Photoshop CS2'. After quitting 'Photoshop CS2', deleting the 'Fonts' folder and renaming the 'Fonts_' folder as 'Fonts' - again, 'Photoshop CS2' successfully opened.
Thank you for posting your (excellently deduced) solution.
I believe you may have had a (corrupt, damage, unwilling ..., etc.) font or font(s) that 'Photoshop CS' just would not accept.
How I came to that conclusion: I renamed the '/System Folder/Fonts/' folder 'Fonts_' and created a new (and empty) 'Fonts' folder. I then successfully opened 'Photoshop CS2'. After quitting 'Photoshop CS2', deleting the 'Fonts' folder and renaming the 'Fonts_' folder as 'Fonts' - again, 'Photoshop CS2' successfully opened.
Thank you for posting your (excellently deduced) solution.