Safari and RealPlayer problem

W

winsen

Registered
I'm trying to access the live "National Geographic Magazine Cranecam" and, although I've downloaded the newest RealPlayer (RealPlayer 10 for Mac OS X), I get an error message saying I need more, specifically the message says:

"Live Cam has content of MIME type 'audio/x-pn-realaudio-plugin,' but you don't have a plug-in installed for this MIME type. A plug-in should be available on this page:

http://www.real.com/player/

Do you want to open the page?"

Well, in short, no I don't want to open that page. I've been there, done that and it doesn't work. I've restarted both Safari and RealPlayer and after that didn't work, also restarted the computer. (intel core duo iMac)

Also downloaded the cam.html file to desktop and tried to open it directly from RealPlayer with no success -- same error message.

So far nothing works. Any ideas? I will appreciate any help anyone can give.

Thanks!

Winsen

P.S. Interestingly, the live cam works just fine on my 17-inch PowerBook. Same software installed, same system as far as I can tell. Go figure.
 
I've been having the same issue with Realplayer on my CoreDuo iMac at work (oops, i just admitted to watching movies at work...). I suspect they need to update it to Universal Binary in order for it to work properly.
 
Thanks, Randy. Not the answer I wanted, but it is good to know! Maybe a word to Real people (as opposed to fake people) might help?

Winsen
 
MisFox - Missing Internet Settings For X will probably solve your problem. Visit the web page for the explanation but basically it maps internet file mappings settings and the protocol helpers for web browsers. This used to be something you could do in preferences under OS 9 or earlier. In OSX it's supposed to be automatic (somehow :confused: ) but it doesn't always work. MisFox fixes them up for you. If you download it but don't understand what to do post back to this thread.
 
Thanks, Simbalala. I've downloaded, installed and tried to operate MisFox as you suggest, but nothing seems to have changed. It is entirely possible that I've not done what needs to be done with MisFox, but what needs to be done isn't clear to me at all. Meanwhile, I still can't view the CraneCam at National Geographic. Thanks for giving me more assistance with the process.
 
I think the key might lie in launching Safari in Rosetta.... but not at work to try at the moment.

You can do this by opening the Applications menu and right-clicking (or cntl+click) on Safari and choose "Open using Rosetta".

I'll give it a shot when i get to work and report here.
 
Hi

I have exactly the same message when launching BBC radio player

I can listen 'stand alone' but want the Realplayer to start up automatically on selecting 'listen live' or 'listen again'

Very new to Mac and not technical!


John
London
 
Hi

Found the answer - various sources

Summary

Run Safari using Rosetta until Mac /inrtel core-due is updated to be more compatible.

Some contributors say running in Rosetta is slow. Not noticed much difference.

Type Rosetta into the Safar help and away you go

JOHN
 
I couldn't get it to open using Rosetta with the ctrl-click method mentioned above, but here's the scoop from the Safari help menu:

Intel-based Macs: Forcing a Universal application to run with Rosetta
Mac OS X applications that can run natively on both Intel processor- and PowerPC processor-based Macs are called Universal applications. Even if you don't have a Universal version of an application, you can still use it on an Intel processor-based Mac by means of Rosetta, which comes with every Intel-based Mac. Rosetta works behind the scenes to translate an existing, native, non-Universal application (one that was designed to run natively a PowerPC-based Mac, not a Classic application) so that it can run on an Intel-based Mac—all you have to do is double-click the application!

Sometimes, you might have a Universal version of a graphics or Internet application on your Intel processor-based Mac that you want to run via Rosetta instead of running natively. Because some Universal applications may continue to rely on existing plug-ins, you may sometimes need to force a Universal application to run in Rosetta to accommodate the plug-in. Check with your plug-in manufacturer(s) to see if Universal versions are available, too.

Here's how you can force a Universal application to open using Rosetta:

Click the application's icon in the Finder.
From the Finder File menu, choose Get Info (or press Command-I).
Select the checkbox named "Open using Rosetta."
Close the Get Info window.
Now, when you double-click the application, it will open with Rosetta, and any non-Universal plug-ins should work.

I'm about to try that. Stay tuned.

Winsen
 
It does work. Wahoooo! Also, Safari does operate more slowly for us using Rosetta.

If you've had the same problem as I, you'll need to be sure to close Safari then just single click the Safari icon in your Applications folder (but don't start the program). From within the Get Info window, there's a box to check for Open Using Rosetta.

Thanks to everyone for help with this issue. We're thrilled to have our plugins working again!

Winsen
 
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