Screwed up on MS Office install. Please Help

J

jonzy

Registered
I realize this was my own stupidity but I didn't know Mac included a test drive version of MS Word soooo... when I installed Office 2004 on a friends new Mac G-5 OS 10.4(sweet machine by the way!)of course word wont open. It wants to upgrade the old installation but refuses to accept any of the word or office folders I select. I have tried using the remove office tool in the test drive package and reinstalling but no joy! Anybody know what I should do now to get this to work?
TIA
tj
 
So, was the Test drive version already on the Mac? Just delete the "Microsoft Office" folder in Applications. For almost all Mac apps, you do not need an uninstaller. All applications are in .app packages, so all of their files are held in one .app.
 
Yeah, the Test drive is obviously included with the OS now, who knew?
As to the uninstaller and the .app I hear what your saying but there must be something installed somewhere else because it trashed both folders in the Apps folder - the test drive and the new 2004 install - I checked. To be safe I restarted before the reinstall but got the same result. I'll repair permissions and try again maybe thats all it needs, but this is a brand new machine. I helped unpack it and this was the first thing installed other than the printer and that was regonized by the OS with out having to install any additonal drivers.
I've done a lot installs over the years, on macs OS 6 thru 10.2.8 (I dont know anybody with 10.3 and this was my first meeting with 10.4), as well as on windows and even a linux box or two and I've made plenty of stupid mistakes, which I can usually fix, but this one surpised me cause it just shouldn't have caused such a problem. I guess I was hoping it wasn't just me and that scores of pepole would reply with "yeah that happend to me too! It's a bug! Zap the Pram, throw out the corrupted plist, hoist the mizen mast and all will be well!"
The thing that really bugs me is that installer says it checked for previous versions, found none and "successfully installed". It wasnt until i tried to start Word that it found another version. Damn You Bill Gates!
Sorry, its late and I still got no joy. But hey, thanks for the advise.
 
To remove the Office 2004 for Mac Test Drive
Quit any programs that are running.
On your hard disk, open the Microsoft Office 2004 folder that contains the Test Drive.
If you saved any documents in the Microsoft Office 2004 folder, move them to another location.
In the Microsoft Office 2004 folder, double-click Remove Office.
Click Continue.
In the Results window, click Microsoft Office 2004 (including Test Drive) and then click Continue to move that folder to the Trash. Follow the instructions on the screen.
 
Look in the Activity Monitor for an MS items that may be running.
Look in the Startup Items folders for anything related;

~Library/Startup items
Library/Startup Items
System/Library/Startup Items

Remove if anything for MS is there.

Do a Find on your sytstem for Microsoft, Office, Word.

Do a Find for the same with the Visiblity setting.

and
 
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