Selecting Icloud And

Paul M

Registered
The 12-core is the "home base" for my family's Calendars to our iPhones, iPads, laptops and eventually the soon-to-arrive Mac Mini. Recently, Calendar on the 12-core hasn't been updating through iCloud (but the other devices have). When I try to go into iCloud or Mail, Contacts & Calendars in the 12-core's System Preferences, System Preferences crashes. When I check the Console what I get is:

10/15/14 9:17:37.383 AM com.apple.iCloudHelper[1599]: AOSKit ERROR: (com.apple.systempreferences/12.0) Cannot refresh account bag, missing acct info (user=xxxxxxx@xxxx.com, hasPassword=0)
10/15/14 9:17:37.429 AM System Preferences[1610]: CoreData: error: (264) attempt to write a readonly database
10/15/14 9:17:37.430 AM System Preferences[1610]: Notes framework failed to load Notes persistent store: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."
10/15/14 9:17:37.430 AM System Preferences[1610]: Attempting to move old store file to /Users/xxxxxxx/Library/Containers/com.apple.Notes/Data/Library/Notes/Backups/2014-10-15--09:17:37--V1.storedata and create a new empty store file
10/15/14 9:17:37.436 AM System Preferences[1610]: Notes framework failed to set up the persistent store: Error Domain=NSSQLiteErrorDomain Code=8 "The operation couldn’t be completed. (NSSQLiteErrorDomain error 8.)" UserInfo=0x7faebb4255a0 {NSFilePath=/Users/xxxxxxx/Library/Containers/com.apple.Notes/Data/Library/Notes/Backups/2014-10-15--09:17:37--V1.storedata, reason=Failed to replace destination database}
10/15/14 9:17:37.437 AM System Preferences[1610]: Releasing old run loop
10/15/14 9:17:37.437 AM System Preferences[1610]: PlugInDevice::~PlugInDevice
10/15/14 9:17:37.450 AM com.apple.launchd.peruser.501[220]: ([0x0-0x65065].com.apple.systempreferences[1610]) Exited with code: 1

So far I've tried:
• Repair disk permissions with OS X Disk Utility
• Repair disk permissions with Tech Tool Pro 6.0.8
• Reinstall OS Mountain Lion from saved source (10.8.2 & then Software Update to 10.8.5)
 

Giaguara

Chmod 760
Staff member
Mod
missing acct info
hasPassword=0
And

10/15/14 9:17:37.429 AM System Preferences[1610]: CoreData: error: (264) attempt to write a readonly database
10/15/14 9:17:37.430 AM System Preferences[1610]: Notes framework failed to load Notes persistent store: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."


The account info is missing for something; either for the whole iCloud account, or for Notes part of it.

Can you re-enter your iCloud account details and password in System Preferences please? That may force it to have the correct details.

And if it's still happening, something has also wrong permissions. At least your Notes database on iCloud or on your local drive.
 

Paul M

Registered
Is there a place other than System Preferences > iCloud that I can re-enter my account details? When I try to select iCloud or Mail, Contacts & Calendars in the 12-core's System Preferences, System Preferences crashes.

I'm pretty sure this is only a problem on the local drive because everything else (including logging in to iCloud via a browser) works fine.

Thanks.
 

Paul M

Registered
I have App Store and iTunes, and can make purchases without a problem. I don't use Mail, I just log onto a browser for that. Usually, if Mail gets clicked on by accident or if it's activated by Safari, Mail usded to just open up with a new message that I'd just delete and close the app. Since you've mentioned it, I opened Mail and it gives me the "Welcome" screen and prompts me to go through the setup. I'm reluctant to go through the process because I'm not sure of how the POP thing works and I don't want mail GBs of mail content downloaded on this computer.
 

Giaguara

Chmod 760
Staff member
Mod
If only Mail was more user-friendly in that aspect.
What happens when you open Notes?

Can you also copy from Console (/Applications/Utilities) the logs from when System Preferences crash when you go to iCloud settings?
If we can find why Sys Prefs crash and fix that then maybe the issue will stop from happening.
App Store and iTunes Store accounts are separate from iCloud account.

Did you do the repair disk permissions thing with DU while you were in OS X (or in single-user mode)?
 
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