trouble playing purchased iTunes

R

RMF

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Please reply if you think you can help with the following:

I'm running a Mac OSX v10.4.7 and have iTunes 6.0.3

A while ago I posted here, seeking help in burning some purchased tunes to CD. I had no luck whatsoever with that and basically gave up. It was just too frustrating.

NOW, I open my iTunes and I just want to play the purchased tunes. They won't play. Well, they look like they play, but no sound is heard. I tried playing them in the Library and the Purchased play list.

What is going on here? I played them successfully after I first bought them
 
Does the system sound work? Also, iTunes has it's own volume control, try adjusting that for starters. Do un-purchased songs work?
 
Yes, I'm familiar with the sound controls. As a test, I just downloaded a tune via LimeWire, and it plays just fine in the Library playlist, but not any of the purchased iTunes.
 
Following a suggestion from another Mac forum, I created a new Burn folder and I dragged two files from the iTunes folder into a new burn file on iTunes.

One file was a downloaded tune via LimeWire, the other was one of the purchased tunes which I've been trying to burn, and which I could at least listen to, but no longer can.

Clicked Burn, inserted blank disc. iTunes said it was burning them.

I played the CD. The LimeWire file played fine ~ the purchased tune did not.
 
Silly question, but is this particular computer "authorized"?

Check under the Advanced menu.
 

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Have you check the EQ for the purchased tunes?

I would delete iTunes and Quicktime, then re-install them.

There are several people with the same problems at Apple.com.
 
The computer is "authorized," otherwise I wouldn't have been able to play the purchased tunes (which I did) after downloading them from the iTunes Music Store.

One detail - I recently did a system upgrade to 10.4.7 (from....I forget...maybe 10.4.3). It came up under the Software Update.

I can't imagine THAT is why I can't play purchased tunes (which I could right after I bought them).

But the burn thing really....burns me. I can burn songs to CD using either Toast Titanium or iTunes ~ songs copied from current CDs in my collection or downloaded "shared" files (LimeWire).

I understand that the purchased iTunes use some different kind of file format (not .mp3), but as of yet, no one has definitively explained what to change (if it needs changing).
 
Today, on the advice of a very experienced computer tech (PC, not Mac) I did the iTunes upgrade to 6.0.5, with the hope that my current problem (not being able to even PLAY purchased iTunes) was some kind of encryption problem.

Alas, the iTunes upgrade did NOT solve the problem...
 
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