troubleshooting with Entourage and Mail

tzanko.tzanov@u

Registered
Does anyone have problems sending mails with Mail and Entourage (11.2.1), using MacOS 10.4.4???
Mail cannot connect to the outgoing SMTP server, while Entourage does not accept the authentication.
Both, however, connect to the incoming IMAP server and receive mail.
 
There are millions of people who use MacOS X 10.4.4 with Mail or Entourage everyday. Most have no trouble at all. This is an issue that lies somewhere between your computer and your ISP. Someone here may be able to help you if you tell us which ISP you are using.
 
MisterMe said:
There are millions of people who use MacOS X 10.4.4 with Mail or Entourage everyday. Most have no trouble at all. This is an issue that lies somewhere between your computer and your ISP. Someone here may be able to help you if you tell us which ISP you are using.

The incoming server is IMAP mail3.upc.es, and the outgoing SMTP correu.upc.es
 
We are having the same problem regarding a user of our macs, and we have tried everything we can think of to correct the problem. The user is using entourage X on OSX Tiger, on an iMac (3 months old). The iMac is a client of MacOSX server, and has pass through authentication to an Exchange server running Exchange 2003 Enterprise on Win2003Server Ent.

There are 2 users in this particular office, and their entourage setup(s) are exactly the same! yet one simply cannot send ANY emails outbound whilst the other has no problems at all.

The only disgnostic information I can give is that the problem appears to be with user authentication or credentials for outgoing mail, but we are not sure where the problem exists (on iMac, on Xserve or on Exchange)....HELP!

Anyone got any ideas?
 
I got an advice to download MailServe so that my computer trnasforms into SMTP server itself. And it works, however, I noticed some delivery delay or even lost mails. Thus the problem still esists. By the way when receiving mails appears a message saying that a secure connection cannot be established because the root certificate was not correctly installed. I read that some universities could have certificates not available on your machine. Is the problem with the certificates???
 
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